ProDog Raw คำวิจารณ์

Hi Anthony, Thank you so much for your kind words, they mean a lot to each and every one of the team. Thank you for your support. Best wishes Team ProDog

Thank you so much for you high star feedback on our customer services and food. So much apreciated by the whole team. Many best wishes Team ProDog

Hi Chris, Thank you so much for your wonderful review and for being with us over the years, it truly means a lot. We’re delighted to hear that you’ve consistently experienced brilliant service and clear communication from our team. While occasional delivery hiccups can happen, we’re so glad we could reassure you and provide the support and advice needed to keep everything on track. Your trust in both our service and our products is what we strive for every day. Thanks again for being part of the ProDog family. Warmest wishes, The ProDog Team

Hello Kunal, Thank you so much for your kind words. We’re thrilled to hear you had such a positive experience with our customer service team. We always aim to be helpful, responsive, and thorough, so it’s lovely to know we were able to answer all your questions and follow up properly. Thanks again for your support—it’s truly appreciated. Best wishes, The ProDog Team

Hello Caroline, Thank you for the great review. We’re glad to hear your orders always arrive on time and in perfect condition. Reliable delivery and quality are really important to us, so it’s wonderful to know we’re hitting the mark. Thanks for choosing ProDog Best regards, The ProDog Team

Thank you so much for the wonderful review!.We’re thrilled to hear that Harry gave us a Michelin Star, what an honor! It’s great to know our quick response helped give you peace of mind and that your order arrived on time and perfectly packaged. We’re so happy to be part of Harry’s journey and honored to be his forever food. Thanks again for your kind words and support Warmest wishes, The ProDog Team 🐾💖

Hello Marina, Thank you for your super review. We’re so glad to hear you’re happy with the fast delivery and loving the quality of our raw food. Your support means a lot to us,here’s to many more happy, healthy meals for your dog. Best wishes, The ProDog Team

Thank you so much for your kind words and continued support. We're truly delighted to know that the subscription service is working so well for you and your pack—making life simpler and mealtimes stress-free is exactly what we aim for. It means a lot to us to be your trusted choice, and we look forward to keeping those tails wagging for a long time to come. All the best, The ProDog Team

Hi Michelle, Thank you so much for your glowing review. We’re thrilled to hear that the subscription service is working perfectly for you and making life that little bit easier. Being able to set your schedule, pause when needed, and stay updated every step of the way is exactly the seamless experience we aim to provide, so it's fantastic to know it's hitting the mark. Thanks again for your kind words and continued support. Warm wishes, The ProDog Team

Thank you for your honest and helpful review. We're really pleased to hear that your deliveries consistently arrive on the allocated day, but we're sorry to learn about the issues with damaged lids and delivery handling. We truly appreciate your suggestion about adding a layer of cardboard,we’ll pass this on to our packing team to explore improvements. We’ll also follow up with the courier service to reinforce the importance of following delivery instructions, especially when it comes to frozen food. Your feedback is invaluable in helping us improve, and we hope to earn that fifth star from you soon. Warm regards, The ProDog Team

We’ve Listened – and We’ve Acted. Your feedback means everything to us, and we want to thank everyone who shared their thoughts around recent delivery experiences. We understand how important it is for your dog's food to arrive safely and on time, every single time. That’s why we’ve now made the switch to DHL as our courier, ensuring a more reliable and secure delivery service you can trust. If you’ve experienced issues in the past or decided to step away because of courier problems, we’d love the chance to welcome you back. And if you have any questions or concerns, please don’t hesitate to contact us, we’re always here to help. Thank you for being part of the ProDog in the present, past and hopefully the future. Kind regards ProDog Team