ProDog Raw คำวิจารณ์

Hi Neal, Thank you so much for your fabulous feedback. We're delighted to hear that you find ProDog Raw worth every penny and that our service has consistently met your expectations. It’s great to know the ordering process is smooth and that our team has been helpful when you've needed flexibility. We truly appreciate your trust and support. Warmest regards, The ProDog Raw Team

Hi Peter, Thank you for your super review. We're so glad to hear your dog loves ProDog Raw and that the transition from kibble was smooth. It's amazing to know we're helping make a difference for both your pet and your pocket. Do contact us with any questions you may have or support in the future. Best wishes Team ProDog

Thank you for your five star rating and kind words on our customer service. Do let us know if you have any questions or need support.Always happy to help where we can. Best wishes Team ProDog

Thank you for your review! We're so glad to hear you found our Raw Puppy Bundle a hit. The service reliable and appreciated the convenience of choosing your delivery date. If there's anything else we can do to make your experience even better, don't hesitate to let us know. Best wishes Team ProDog

Hi Jonathan, Thank you so much for your five star feedback. We very much appreciate your support. Best wishes Team ProDog

Hi Alan, Thank you so much for your five star rating on our customer services. Your support is very much appreciated. Any questions or need support please do contact us. Best wishes Team ProDog

Thank you for your lovely review! We're so pleased to hear that your Pro Raw Luxury Bundle arrived promptly and in perfect condition. Even better that your dog dove right in,always a great sign! We're glad the mess-free containers are making mealtimes easier too. Thanks for choosing ProDog and please do contact us if you have any questions or need support. Best wishes Team ProDog

Thank you for your kind words. We're so glad our customer service team could quickly resolve the voucher issue for you. We always aim to make things as smooth as possible, and it’s great to hear you’re happy with both our service and our products. Thanks for being a valued part of the ProDog family. Best Wishes Team ProDog

Thank you so much for your wonderful review and support. We’re truly humbled by your kind words. It means the world to our team to know their hard work and dedication are making a difference. We’re so grateful to have you as part of the ProDog family. Best wishes Team ProDog

Thank you for your feedback. We're genuinely sorry to hear you were disappointed with your recent experience, this is never the outcome we aim for. We’d like to clarify that when the delivery arrived, would still be within the safe temperature range and perfectly fine to use. However, the delivery was refused without inspection, meaning we could not verify the condition of the items. As such, and in line with our policy, we were unable to proceed with a refund. Despite this, and as a gesture of goodwill, we offered you a £15 voucher toward your next order. We understand this may not have met your expectations, but it was extended with sincere intent to acknowledge the inconvenience. With respect, we also ask that our staff are treated with courtesy, using abusive language is unacceptable. Our team are here to help and deserve to be treated with the same respect they strive to show all our customers. We’re sorry to see you go and thank you for your past support. Best wishes, The ProDog Raw Team