ProDog Raw คำวิจารณ์

Thank you for the lovely review. We're so pleased to hear you had a great experience from start to finish. It’s wonderful to know our team could help sort things out quickly and easily for you. We really appreciate your support and look forward to serving you again soon. Best wishes Team proDog

Hi Sara, Thank you so much for your kind words. We’re glad we could help resolve your delivery query quickly, even though it wasn’t directly our issue. It means a lot to hear you’d recommend us, don’t hesitate to contact us anytime, always happy to help. Best wishes Team ProDog

Hello Lesley, Thank you for the great review. We're glad to hear you’re happy with the product and our service. It’s good to know the delivery went smoothly and your instructions were followed. Thanks for choosing us. Best wishes Team ProDog

Hi John, Thank you so much for your five star rating on our customer service and our raw meals. You support meals a great deal to us. Here is you have any questions, just email us and we will do our very best to support you. Best wishes Team ProDog

Thank you for your wonderful feedback. We're delighted to hear you found our service quick and efficient from ordering to delivery. We truly appreciate your support. Best wishes Team ProDog

Thank you for your amazing review. We're so pleased to hear that you found our team helpful, friendly, and quick to assist. It's always our goal to provide the best possible service, and your feedback truly means a lot to us. Best wishes Team ProDog

Hello Susan, Thank you so much for your kind words. We're thrilled to hear that you found our service trustworthy, efficient, accurate, and prompt. Your trust means a lot to us, and we look forward to continuing to meet your expectations in the future. Best wishes Team ProDog

Hi Gemma, Thank you for your feedback and for being a valued customer. We're really sorry to hear about the repeated issues with thawed deliveries during the warmer months. We completely understand how frustrating and disappointing this must be, especially when you're relying on the food to arrive in perfect condition. While we're glad to hear you’ve been happy with the quality of the food itself, it’s clear we need to do better with delivery logistics in the summer. We’re actively working with our courier partners to explore more reliable refrigerated options and better delivery windows to prevent this from happening again. In the meantime, please contact our customer service team so we can arrange a replacement or refund for your affected orders, we want to make this right. Thank you again for your honesty, and we hope we can restore your confidence in us. Best regards Team ProDog