ProDog Raw คำวิจารณ์

Thank you so much for your five star rating. Very much appreciate your support. Best wishes Team ProDog

Thank you for your honest feedback. We are glad to read that you are happy with the products. However, we’re sorry you did not receive the support needed. We have looked into your case and can see a senior member of customer services contacted you last week to resolve this for you. The email is being sent again today on the chance you may have missed it. Please confirm receipt of this follow up and we do trust you will be satisfied with the outcome, and do let us know if there is anything else we can do. With sincere apologies Team ProDog

Thank you for your honest feedback. We are glad to read that you are happy with the products. However, we’re sorry you did not receive the support needed. We have looked into your case and can see a senior member of customer services contacted you last week to resolve this for you. The email is being sent again today on the chance you may have missed it. Please confirm receipt of this follow up and we do trust you will be satisfied with the outcome, and do let us know if there is anything else we can do. With sincere apologies Team ProDog

Thank you for sharing your feedback. We’re really sorry to hear about your experience with your order. We’ve checked our inbox but unfortunately haven’t received an email from you. Could you please get in touch with us again so we can look into this for you right away? We’d love the chance to discuss with you. Would you send your email to support@prodograw.com Best wishes Team proDog

Thank you so much for your review. We are delighted to hear that your dog loves the mixed bundle. Music to our ears. Please get in touch if you have any questions or need support in the future. Best wishes Team ProDog

Hello Susan, Thank you so much for your kind review. We’re delighted to hear your two are enjoying their meals, empty dishes are the best sign of approval. We’re also glad the ordering process and DHL delivery went smoothly just as you requested. We really appreciate your support. Thankyou again. Best wishes Team ProDog

Hello Heather, Thank you so much for sharing your experience. We’re thrilled to hear that you’ve already noticed such a positive difference for your dog in just a couple of weeks. It’s wonderful to know the products are helping with the scratching and symptoms so quickly. We really appreciate your trust and look forward to supporting you and your dog on this journey, please keep us updated on the progress. If you have any questions or need support, do get in touch. Best wishes Team ProDog

Hello Heather, Thank you so much for sharing your experience. We’re thrilled to hear that you’ve already noticed such a positive difference for your dog in just a couple of weeks. It’s wonderful to know the products are helping with the scratching and symptoms so quickly. We really appreciate your trust and look forward to supporting you and your dog on this journey, please keep us updated on the progress. If you have any questions or need support, do get in touch. Best wishes Team ProDog

Hi Kirsty, Thank you for your honest feedback and for being such a loyal customer, we truly appreciate your continued support. We’re delighted your dogs are enjoying the quality of the food, but we’re sorry to hear you’d like more variety in your bundles. Your comments are really valuable, and we’ll make sure to share them with the team as we’re always looking to improve. Thank you again for choosing us, we’re so pleased to be a part of your dogs’ mealtimes. Do get in touch with any query or question you may have, we're always happy to help. Best wishes Team ProDog

Hi Ana, Thank you for your super feedback. We’re so happy to hear your 6-month-old lab is loving the food and that the transition from other raw brands has been smooth. It’s also great to know the quick delivery and compact containers are working well for you. We really appreciate you sharing your experience. If you've any questions then please do get in touch. Best wishes Team ProDog

Hi, Thank you for sharing your feedback. We’re sorry to hear that your dog didn’t take to this straight away, sometimes it can take a little time (or a different flavour) for them to adjust to raw food. We completely understand your decision to go back to what works best for him. You have just also emailed us for support and our Canine Behaviourist has been in touch with suggestions and the offer of more bespoke support via phone call. We look forward to hearing from you. Best wishes Team ProDog