ProDog Raw คำวิจารณ์

Hello Anita, Thank you so much for your lovely review and the picture of your dear little four legged friend. It's super to hear you’re finding the food easy to store, well packaged, and that every delivery has gone smoothly. We’re so pleased you’ve chosen us for your third (or fourth!) order and that you’re seeing the benefits compared to kibble and supermarket options. Keeping dogs happy, healthy, and thriving is exactly why we do what we do. Thanks again for your continued support, and give your freezer-owning superstar a pat from us Best wishes Team ProDog

Thank you so much for your lovely feedback about the food, we’re delighted to hear your girl is enjoying it and that you’ve noticed her being more alert and active since switching. That’s exactly what we love to hear.😊 We’re sorry on behalf of the courier company to hear about your delivery experience.That’s not the level of service we expect from our courier partners. Thank you for flagging this with us. Do flag it with DHL, but also please feel free to message us directly with your details, and we can also raise this with DHL to help ensure it doesn’t keep happening. We really appreciate your support. Best wishes Team ProDog

Hello, Thank you for your high star rating on our sample raw food pack. Delighted your fussy dog loves some, you will now be able to choose your bundles to reflect her preferences. If you would like support with your dog and eating habits, our canine behaviourist will be more than happy to have a chat with you. This blog of Caroline's will help you in the meantime. https://www.prodograw.com/behaviour/fussy-dog-guide/ If you'd like to speak to Caroline, please do email support@prodograw.com, and she will get back to you as soon as possible Best wishes Team ProDog

Thank you so much for your lovely review. We’re delighted to hear you’re happy with both the service and the food for your dog 😊 It means a lot to us to know we’re making mealtimes (and everything around them) easy and enjoyable. Thanks again for your support. Best wishes Team ProDog

Hello Heather, Thanks so much for giving ProDog Raw a go, we’re really glad to hear your dog is getting on well with our food. We’re sorry to hear that a few containers were damaged. If you ever have any problems with packaging in the future, don't hesitate to get in touch with support@prodograw.com Do check the tubs as you unpack and decant, and we’ll happily provide replacement packaging if needed. Thanks again for the feedback and for choosing us. Best wishes Team ProDog

Hi Sharon, Thank you for being a long-term customer and for sharing your experience. We’re glad the auto-order system and notifications have been helpful, and we appreciate your feedback regarding delivery timing. We’re always looking to make this clearer. Most importantly, we love hearing that your ravenous pup enjoys every meal. Thank you again for your continued support. Best wishes Team ProDog

Thank you so much for the wonderful feedback! We’re thrilled to hear you’re still happy with both the Raw Puppy Bundle and our service. If you have any questions regarding your puppy's diet, training, or behaviour, your orders, please get in touch at support@prodograw.com Best wishes Team ProDog

Hi Dawn, Thank you so much for your super 5-star review. It makes us so happy to hear how well Chewy is thriving on her new diet, more energy, glossy coat, longer walks, happier tummy and ears, that’s exactly the kind of transformation we love to see, especially for senior dogs finding a second lease of life. We’re delighted that our Sensitive Stomach bundle and treats have been such a hit, and that the guidance and support from our team has been helpful along the way. Thank you also for sending the photo of Chewy, she looks an absolute poppet. We believe that looking closely at your dog’s behaviour, comfort, and response to nutrition is so important, and you’ve done an amazing job advocating for her wellbeing. It’s a privilege to be part of her world, and we’re grateful you chose us. Give Chewy a cuddle from all of us, and thank you again for the heartfelt feedback and trust. Best wishes Team ProDog

Hi Dawn, Thank you so much for your super 5-star review. It makes us so happy to hear how well Chewy is thriving on her new diet, more energy, glossy coat, longer walks, happier tummy and ears, that’s exactly the kind of transformation we love to see, especially for senior dogs finding a second lease of life. We’re delighted that our Sensitive Stomach bundle and treats have been such a hit, and that the guidance and support from our team has been helpful along the way. Thank you also for sending the photo of Chewy, she looks an absolute poppet. We believe that looking closely at your dog’s behaviour, comfort, and response to nutrition is so important, and you’ve done an amazing job advocating for her wellbeing. It’s a privilege to be part of her world, and we’re grateful you chose us. Give Chewy a cuddle from all of us, and thank you again for the heartfelt feedback and trust. Best wishes Team ProDog