We were unable to connect to broadband and it took the co-op 14 days to sort it out with us having to continuously make follow up calls. We didn't get any refund for the 2 weeks we lost.
The Phone Co-op
Your Co-op
7 years ago
Thank you for your feedback, our Customer Services team will be in contact shortly.
The fibre-optic broadband was installed exactly as scheduled and their technicians were very helpful in setting it up.
The Phone Co-op
Your Co-op
7 years ago
Thank you for leaving a review, we are thrilled that you are happy with the service.
รีวิวสินค้า
วันที่ซื้อ: 25/01/2019
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
7 years ago
the broadband itself seems a bit patchy, it has decreased in quality compared to our previous experiences with it.
however customer service has been good and responsive.
The Phone Co-op
Your Co-op
7 years ago
Thank you for leaving a review, we are thrilled that you are happy with the service.
รีวิวสินค้า
วันที่ซื้อ: 15/10/2018
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
7 years ago
I was given clear and transparent information when I enquired and it was installed on the agreed date.
The Phone Co-op
Your Co-op
7 years ago
Thank you for leaving a review, we are thrilled that you are happy with the service.
Generally everything was fine - the instructions could be clearer and I am still getting confusion on the wifi between the old and the new access codes.
I dont think it is always 18mbs or faster, but...
อ่านเพิ่มเติม
The Phone Co-op
Your Co-op
7 years ago
Thank you for your feedback, we are happy that everything went smoothly.
รีวิวสินค้า
วันที่ซื้อ: 10/01/2019
0
แบ่งปัน
CU
Customer
ตรวจสอบ#โดย #Feefo #แล้ว
7 years ago
Customer พูดเกี่ยวกับ Your Co-op ว่าอย่างไร:
Was a bit awkward changing plans. More speed still leaves me with outages although fewer. Otherwise good service and ethical.
The Phone Co-op
Your Co-op
7 years ago
Thank you for leaving a review, we are thrilled that you are happy with the service.
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.