It always takes a really long time to collect a parcel. Customers also don’t seem to be served in order so often people who arrive after you receive their parcels first
Ujwal Mayavanshi
Next
11 months ago
Thank you for sharing your feedback with us. I’m very sorry to hear that collecting parcels has taken longer than expected and that customers are not always served in the order they arrive. We understand how frustrating this must be, especially when it feels unfair to wait longer while others are served first.
Your comments are important, and we’ll ensure they are passed on to the relevant team so we can review and improve the efficiency and fairness of our collection process.