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Thank you for taking the time to share your experience with us. I’m very sorry to hear about the difficulties you faced with your order. Having to contact our team multiple times, receiving limited information, and making wasted trips to the store due to incorrect updates is understandably frustrating. We also regret the inconvenience caused by the mismatch in delivery dates and the need to return part of your order. This is not the level of service we aim to provide, and I sincerely apologize for the disruption it caused. Your feedback is extremely valuable, and we’ll ensure it is passed on to the relevant teams so we can review our communication and stock processes to prevent this from happening again.