We’re sorry to hear you were disappointed with the quality of the item. This isn’t the standard we aim to provide, and we appreciate you bringing it to our attention. Your comments will be shared with our team so we can continue to improve.
0
แบ่งปัน
KH
Karen Hale
ตรวจสอบ#โดย #Feefo #แล้ว
USA
5 months ago
Karen Hale พูดเกี่ยวกับ Long Tall Sally ว่าอย่างไร:
Shipping unreliable
Package didn’t arrive when promised
Izzy
Long Tall Sally
5 months ago
Thank you for your feedback—we’re sorry to hear your order didn’t arrive when expected.
We understand how frustrating unreliable shipping can be, especially when a delivery date is promised. This isn’t the level of service we aim to provide, and we sincerely apologise for the inconvenience caused.
Your comments will be shared with our delivery partners and internal teams so we can work on improving reliability.
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แบ่งปัน
EL
Ellie
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
5 months ago
Ellie พูดเกี่ยวกับ Long Tall Sally ว่าอย่างไร:
Beautiful jacket but only if you have a long torso and mr tickle arms!
Delivery itself was good. Despatched and received as expected. Option to use an in post locker really useful.
However returns process, although easy to request return, the fee to return was a bit...
อ่านเพิ่มเติม
0
แบ่งปัน
FP
Freda Pashley
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
5 months ago
Freda Pashley พูดเกี่ยวกับ Long Tall Sally ว่าอย่างไร:
Great light summer mac
The only complaint I have is when you return something it takes ages up to 3-4 plus weeks to get a refund , quick to take your money, very slow to get a refund.
Izzy
Long Tall Sally
5 months ago
We’re very sorry, that the refund process has been slower than expected. We understand how frustrating it can be to wait for a refund, and we appreciate you bringing this to our attention.
Your comments will help us improve our returns and refund process.
1
แบ่งปัน
RF
Rachael Francis
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Rachael Francis พูดเกี่ยวกับ Long Tall Sally ว่าอย่างไร:
Very happy with final choice
Arrived quickly and returns were dealt with promptly too
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Takes a long time to receive your order.
Izzy
Long Tall Sally
5 months ago
Thank you for your feedback. We’re sorry to hear that your order took longer than expected. We’re actively working to improve our service times and appreciate your patience. We hope to provide you with a much better experience next time
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Sizing varies
When I eventually found the correct telephone number the person was very helpful.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Very disappointed
Delivery was good, delivered on time.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Clothing quality and sizing is a disaster.
Shipping was fairly prompt.
Timea
Long Tall Sally
5 months ago
Thank you for your feedback - we're sorry to hear that the quality and shipping was not up to expectation- we will pass this along for review.