Dispatched speedily and good information regarding the whereabouts of my parcel. Delivery date and time span provided also. On the day an option given as to delivery instructions if there is...
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0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Very expensive shipping!
Love their products but shipping is very expensive and I hate the fact, that you have to pay shipping again when returning or god forbid order it in another size.
By the time you have received the...
อ่านเพิ่มเติม
Izzy
Long Tall Sally
5 months ago
Thank you for your honest feedback. We’re really glad to hear you love our products, but we completely understand your frustration with the shipping and return costs—especially when you need to exchange for a different size. That’s certainly not the experience we want for our customers.
We appreciate you highlighting this, as we know how quickly those costs can add up. Your comments are valuable and will be shared with our team as we continue reviewing our shipping and returns policies.
0
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MA
Maria
ตรวจสอบ#โดย #Feefo #แล้ว
SWE
5 months ago
Maria พูดเกี่ยวกับ Long Tall Sally ว่าอย่างไร:
Standard service. But I never received an order confirmation email.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
X
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Poor quality
Ok
Izzy
Long Tall Sally
5 months ago
We’re sorry to hear you were disappointed with the quality of the item. This isn’t the standard we aim to provide, and we appreciate you bringing it to our attention. Your comments will be shared with our team so we can continue to improve.
0
แบ่งปัน
KH
Karen Hale
ตรวจสอบ#โดย #Feefo #แล้ว
USA
5 months ago
Karen Hale พูดเกี่ยวกับ Long Tall Sally ว่าอย่างไร:
Shipping unreliable
Package didn’t arrive when promised
Izzy
Long Tall Sally
5 months ago
Thank you for your feedback—we’re sorry to hear your order didn’t arrive when expected.
We understand how frustrating unreliable shipping can be, especially when a delivery date is promised. This isn’t the level of service we aim to provide, and we sincerely apologise for the inconvenience caused.
Your comments will be shared with our delivery partners and internal teams so we can work on improving reliability.
0
แบ่งปัน
EL
Ellie
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
5 months ago
Ellie พูดเกี่ยวกับ Long Tall Sally ว่าอย่างไร:
Beautiful jacket but only if you have a long torso and mr tickle arms!
Delivery itself was good. Despatched and received as expected. Option to use an in post locker really useful.
However returns process, although easy to request return, the fee to return was a bit...
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0
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FP
Freda Pashley
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
5 months ago
Freda Pashley พูดเกี่ยวกับ Long Tall Sally ว่าอย่างไร:
Great light summer mac
The only complaint I have is when you return something it takes ages up to 3-4 plus weeks to get a refund , quick to take your money, very slow to get a refund.
Izzy
Long Tall Sally
5 months ago
We’re very sorry, that the refund process has been slower than expected. We understand how frustrating it can be to wait for a refund, and we appreciate you bringing this to our attention.
Your comments will help us improve our returns and refund process.
1
แบ่งปัน
RF
Rachael Francis
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Rachael Francis พูดเกี่ยวกับ Long Tall Sally ว่าอย่างไร:
Very happy with final choice
Arrived quickly and returns were dealt with promptly too
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Takes a long time to receive your order.
Izzy
Long Tall Sally
5 months ago
Thank you for your feedback. We’re sorry to hear that your order took longer than expected. We’re actively working to improve our service times and appreciate your patience. We hope to provide you with a much better experience next time