I purchased travel insurance for my self and my wife on the 19th June.
To date I have received nothing, no purchase acknowledgment, no policy, no communication at all. All I have is the payment being...
อ่านเพิ่มเติม
Kate.Saunders
Leisure Guard Travel
3 years ago
Good morning,
Thank you for your review.
Unfortunately, there was an error with our automatic document transmission. I can confirm this issue has been resolved and we will ensure your documents are resent.
I apologise for any inconvenience caused.
Kind regards,
The Leisure Guard Team
ลูกค้าที่ไว้วางใจได้
3 years ago
Thank you. I have now received my documents.
วันที่ซื้อ: 19/06/2023
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
3 years ago
Reasonable price for cover little confusing when adding medical
Matt
Leisure Guard Travel
3 years ago
Thank you for your feedback.
I trust that any confusion has been resolved but if you need any further clarification, please do not hesitate to contact us using the details in your policy documentation and we will be happy to help.
Regards
Leisure Guard team
วันที่ซื้อ: 16/06/2023
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
3 years ago
Buying it on online very quality and service, but as wont be using it for until mid July really cannot say much else.
I was never sent my policy number or documents by email. If I hadn’t taken a screenshot of the confirmation, I would have no way or remembering the company name or policy number or the coverage I...
อ่านเพิ่มเติม
Kate.Saunders
Leisure Guard Travel
3 years ago
Good morning,
Thank you for your feedback.
There was a known issue with automatic document transmission around the time our records show you purchased the policy and I apologise for any inconvenience caused. I have resent your policy documents as this issue has now been resolved.
Kind regards,
The Leisure Guard Team
วันที่ซื้อ: 19/06/2023
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
3 years ago
Paid for the policy and didn't receive any documentation so had to call the company. This was a couple of days after the policy was started.
Kate.Saunders
Leisure Guard Travel
3 years ago
Good morning,
Thank you for your review.
Unfortunately, there was an error with our automatic document transmission. I can confirm this issue has been resolved and I am able to see that your documents were sent in PDF format.
I apologise for any inconvenience caused.
Kind regards,
The Leisure Guard Team
วันที่ซื้อ: 19/06/2023
0
แบ่งปัน
MB
Ms Susanne Brooks
3 years ago
Ms Susanne Brooks พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร:
Great customer service website misleading on prices
Matt
Leisure Guard Travel
3 years ago
Thank you for your feedback.
I understand that the score is related to the service received, but would you be able to provide more information on the pricing comment please? We are always looking to improve processes and efficiencies and your feedback on this would be welcome.
Regards
Leisure Guard team
วันที่ซื้อ: 19/06/2023
0
แบ่งปัน
MG
Mr Peter John Griffiths
3 years ago
Mr Peter John Griffiths พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร:
very helpful staff yes i would recommend
วันที่ซื้อ: 19/06/2023
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
3 years ago
Quick & easy to use & reasonably priced.
I was disappointed that I waited a couple of days to purchase my policy & the price rose by £ 5.00. Hence, I had to knock off a * & rate with only ****.
Great...
Bought insurance online ,happy with price and cover. Hopefully won't need to claim
Nicola.J
Leisure Guard Travel
3 years ago
Thank you for taking the time to leave a review.
We are pleased to hear that the cover and price was satisfactory.
If you require any further assistance, please do not hesitate to contact us.
Kind Regards
The leisure Guard Team
