Leisure Guard Travel คำวิจารณ์

Thank you very much for your feedback. I apologise for any inconvenience caused. I have requested another copy of your policy documentation be emailed to you and will ensure that this if followed up to confirm receipt, but can you confirm that the rating provided reflects the overall service received at the point of purchase? If so, please let us know of any other issues or if you were happy with the service, please re-rate the review based on this. Regards Leisure Guard team

Thank you for your feedback and i am pleased to see that you're satisfied with the service received. If the need to claim arises, this will be dealt with by AXA, who are your claims handler. Their details are in your policy documentation, as our ours if you need to contact us and we will be happy to assist in any way we can. Regards Leisure Guard team

We’re delighted to hear that you have had a positive experience with us so far! Your feedback is valuable, and we appreciate your support. If there is anything else we can do for you, our details are in the policy wording.

Thank you for your feedback. We have noted your comments, but would you be able to elaborate on this please? Calls to Leisure Guard travel insurance are charged at the local rate and it would appear from the notes on your policy that you were able to speak to one of our advisors to make an amendment to the cover with no problems so can you elaborate on the review provided please? We can also be contacted at leisureguard@rockinsurance.co.uk if you would prefer to contact us via email. Regards Leisure Guard team

Thank you for your feedback. I apologise for any inconvenience caused and pleased to see that the error was rectified quickly and efficiently. I will also ensure that your comments are passed back to the advisor you spoke to. Regards Leisure Guard team