Leisure Guard Travel คำวิจารณ์

Thank you for your feedback. We have noted your comments but can you elaborate on this please so we can investigate? The review invite was to gain your feedback on the initial sale of the policy so could you also confirm that the rating provided reflects the overall service received at the point of purchase? If so, please let us know of any other issues or if you were happy with the service, please re-rate the review based on this. Regards Leisure Guard team

Thank you for your feedback. I have arranged for another copy of the email to be sent, but our records show that your policy documentation was sent to your designated email address shortly after purchase of the policy and that they have been opened so we were not aware there was an issue. Please let us know if this is the case. Aside from the above, can you confirm that the rating provided reflects the overall service received at the point of purchase? If so, please let us know of any other issues or if you were happy with the service, please re-rate the review based on this. Regards Leisure Guard team

Thank you for your feedback and I am pleased to see that you're happy with the service received. If you need to contact us in the future, our details are in your policy documentation. Regards Leisure Guard team

Thank you for your feedback. I am pleased to see that you're happy with the service received and i will ensure that your comments are passed back to the advisor you spoke to. Regards Leisure Guard team

Thank you for your feedback. I apologise for any inconvenience caused. We have certain protocols on our website where data entry is concerned and noting the email address provided, this was most likely our website not recognising your email provider. Our advisors are able to manually override this, which is why the call was necessary. I can see that the email address is functioning because your policy documentation has been successfully sent and i trust resolves the issue but if you have any further queries, please do not hesitate to contact us. Regards Leisure Guard team

Thank you for your feedback. I am glad to see that you're satisfied with the service received and if you need to contact us in the future, our details are in your policy documentation. Regards Leisure Guard team