Thank you so much for your feedback, it is greatly appreciated.
I am delighted that the customer service experienced was good but I am sorry that you thought there were some hidden charges. As part of our sales process we pride ourselves in being totally transparent in explaining to customers all the costs involved at the time of enquiry, so that customers are fully aware of the charges involved. If this was not done to your satisfaction then I am very sorry.
I will raise your comment with the Glasgow team.
Thank you again for your feedback.
Chris Stevens
Managing Director
All staff extremely friendly, helpful and kept you updated along the go. On collection day there was a bit of a delay but that wasn't the company's fault at all and they handled it well, calling and...