Wrong water coolers installed and then we were charged extra to replace and install correct water cooler.
The first engineer who was meant to install them didn't because he couldn't connect them to...
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Peter
Kafevend
7 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Kafevend Customer Services team is currently investigating your response.
Very early in our time with this new coffee machine / ingredients supplier, requests and queries take ages to be acted upon or replied to. Otherwise all seems okay so far.
Emma Myddleton was very helpful and knowledgeable with regards to products.
It would have been a five star review if the installation had been done correctly and the unit hadn't flooded our Crawley...
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Peter
Kafevend
7 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Kafevend Customer Services team is currently investigating your response.
รีวิวสินค้า
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
วันที่ซื้อ: 19/12/2017
A bit of a lack of communication after the agreement had been signed. The device arrived later than promised and I tried to enquire several times (contacting there sales person) when the engineer...
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Peter
Kafevend
7 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Kafevend Customer Services team is currently investigating your response.
Over 20 years’ experience providing industry leading drinks and snacks vending machines across the UK. We can provide a solution to meet your requirements. Over 12000 machines installed in businesses from SME’s to Multinationals
Over 20 years’ experience providing industry leading drinks and snacks vending machines across the UK. We can provide a solution to meet your requirements. Over 12000 machines installed in businesses from SME’s to Multinationals
