Delivery has been a bit slow recently, but I think it is finally starting to turn the corner again.
Call centre are always helpful when you ring them, I find them less so by e mail, as you...
Some of the quality of the products isn't as good as it has been in the past, and i realise that this is probabkly because JM are trying to remain competitive and deliver good prices. Does make it a...
อ่านเพิ่มเติม
รีวิวสินค้า
Klaudia - Help Team
JewelleryMaker
11 months ago
Hi,
Thank you for your review.
We’re sorry to hear that the bails were smaller than you expected and not quite suitable for your projects. We understand how disappointing this must have been, and we appreciate you taking the time to share your feedback.
We’re glad you returned them, and if there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
Service has been very slow recently, I know they've been busy, but they need to take into account that they say delivery is usually 4 - 6 working days, I've been waiting over two weeks recently for...
อ่านเพิ่มเติม
รีวิวสินค้า
Klaudia - Help Team
JewelleryMaker
11 months ago
Hi,
Thank you for your review.
We’re sorry to hear that the opal nuggets weren’t as you expected and appeared more like chips. We understand how disappointing this must have been, and please be assured that your feedback has been passed on to our team.
We’re glad you took advantage of our 30-day money-back guarantee, and if there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
Ordering via web or Call Centre (staff always professional) has presented no real issues. Outer packaging is still an issue - ie. small orders in oversized flat card envelopes or small boxes which,...
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website