Hi Samantha,
Thank you for your review.
We’re sorry to hear that the charm wasn't as expected. Your feedback is very important to us, and we appreciate that you returned the item for a refund under our 30-day money-back warranty.
We're sorry for any disappointment caused, and if there’s anything else we can do to assist you further, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
Since the postage increased, I don’t buy as much. My budget is quite small, so I can only buy a couple of items at a time and feel like I’m subsidising those who buy in bulk. Nearly £5 postage for a...
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วันที่ซื้อ: 30/09/2025
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Mrs C Dorywala
ตรวจสอบ#โดย #Feefo #แล้ว
11 months ago
Mrs C Dorywala พูดเกี่ยวกับ JewelleryMaker ว่าอย่างไร:
Still waiting to hear from them regarding missing parcels
Klaudia - Help Team
JewelleryMaker
11 months ago
Hi,
Thank you for your review.
We’re sorry to hear that you’re still waiting for an update regarding your missing parcels. Please be assured that our parcels team is currently looking into this matter, and we’ll be back in touch with you as soon as we have an update.
If you need any assistance in the meantime, please don’t hesitate to contact our customer service team on 0800 6444 655.
Kind regards,
Jewellery Maker
Had a slight problem with the offer but Jewellery Makers staff were superb and sorted it straight away. You can talk to real people( not AI) who are always helpful.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website