Good afternoon,
I am very sorry that your box arrived damaged. I have checked our inboxes and could not find a message from you at all. Our technical team are looking into it, in the meantime a member of our customer service team will contact you urgently.
Please accept our apologies for the disappointment and inconvenience caused.
With kind regards
Agnes
Good afternoon,
Thank you for taking the time to leave your review. I am so sorry that the order arrived poorly presented. This is indeed very disappointing to hear and we will address it with our dispatch department. A member of our customer service team will be in touch with you to follow up.
Apologies for the disappointment and inconvenience caused.
With kind regards
Agnes