Hot Diamonds คำวิจารณ์

Dear Customer, We are so sorry that you seem to have had issues with your Parcel Force delivery. Usually Parcel Force are an exceptional partner, but from time to time things can go wrong. We can't find a record of you contacting our customer services team, and please remember we're always here to help! We are also sorry you were not satisfied with your earrings - prior to your review, these earrings had a Feefo score of 4.7/5, but we appreciate jewellery is a very personal thing. Please feel free to return them to us and we will refund you quickly. Sincere apologies once more that this experience had not been a positive one for you. Kind regards, Adryan.

Dear Customer, We are so sorry that you have had issues with this order. It is very rare for any items to be missing from orders but we appreciate in your instance this was the case. We dispatched a replacement item on Monday but typically this was delayed in the post and is now out for delivery today for you. Our customer services team will be in touch to talk this through - we desperately want your shopping experience with us to end positively and we will do all we can to make sure this happens. Kind regards, Adryan.