Like the clarity of the website. The detail in the descriptions. Of course I like the jewellery styles. Something to help brighten the day.
วันที่ซื้อ: 15/03/2022
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ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Arrived on time and packaged well. However the earrings seem faulty. I could not open them to try on. I am sending them back as unable to get them on .
Good Morning,
Many thanks for your feedback. Following on from our e-mail to you this morning, we are pleased you have now received your order. We are really sorry your parcel took a little longer to arrive than normal, we hope you love your order despite this delay. Kind Regards, Kirsty
Disappointed as paid £9.90 for EXPRESS DELIVERY and it took 4 days to arrive not good!!!
Kirsty
Hot Diamonds
4 years ago
Good Morning,
We are so sorry that your parcel was delayed. All orders placed over the weekend are dispatched the following working day. We can see that we dispatched on time to our courier for next day delivery, unfortunately there seems to have been a 1 day delay with the courier in delivering your parcel. Many apologies for any inconvenience this caused, we have refunded the delivery charge. A member of customer service will be in touch with you to follow up. Kind Regards, Kirsty