I’ve ordered a bracelet from your website for my friends birthday it said next day delivery it’s been one week. I ordered a second one just in case something went wrong and this one still hasn’t...
อ่านเพิ่มเติม
Kirsty
Hot Diamonds
4 years ago
Good Afternoon, thank you for your feedback. We are so sorry you have experienced delays with your delivery, we understand this is very frustrating. Almost all orders are delivered the next day so our sincere apologies this wasn’t the case and for the inconvenience caused. We have processed a refund for both delivery charges. A member of customer services will be in touch to follow up and make this right for you. Kind Regards, Kirsty
Fantastic service. Ordered and delivered very promptly. Delivered in a beautiful box to.match the beautiful jewellery. Hopefully the recipient Will enjoy as much as me.
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วันที่ซื้อ: 08/07/2022
0
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NoFirst Name Bessant
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
NoFirst Name Bessant พูดเกี่ยวกับ Hot Diamonds ว่าอย่างไร:
Initial service was good but couriers were a major letdown.
Kirsty
Hot Diamonds
4 years ago
Good Morning,
Many thanks for your feedback. We are so sorry to hear you feel let down by our couriers, a member of customer services will be in touch for further details on your experience and to help improve our service. Kind Regards, Kirsty
Hot diamonds products are great . I had to speak to Kirstie who was an absolute sweetheart to talk to and she sorted my problems with a friendly and swift manner. Thank you 😊