The service was brilliant as first courier failed to delivery replacement arrived very promptly. Friendly, helpful staff.
Beautiful packaged. Earrings are lovely I’m sure my granddaughter will love...
อ่านเพิ่มเติม
รีวิวสินค้า
วันที่ซื้อ: 16/08/2022
0
แบ่งปัน
AF
Amanda-Jane Farmer
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Amanda-Jane Farmer พูดเกี่ยวกับ Hot Diamonds ว่าอย่างไร:
Order arrived very quickly and was very well packaged.
The website was very busy and even once I had waited in the queue and got through to a page I was sent back to the queue several times.
...
Unfortunately they sent me the wrong set. I know have go through the whole refund process and then re-order!
Kirsty
Hot Diamonds
4 years ago
Good Afternoon,
Thank you for your feedback. Our sincere apologies you received the wrong item, I can see you have been in touch with customer services and it was suggested to return the incorrect item and we would process an exchange. We will have the correct item dispatched today so you don't have to wait for the replacement. Apologies again for any inconvenience caused, a member of customer services will be in touch to follow up. Kind Regards, Kirsty