Hot Diamonds คำวิจารณ์

Good Morning, Many thanks for your feedback. We are so sorry you received the wrong item and can only apologise that you were not able to get through to customer services to resolve this. Our phone lines have been extremely busy this past week and we understand this can be frustrating. A member of customer services will be in touch to try and make things right for you. Kind Regards, Kirsty

Good Afternoon, Thank you for your feedback. Our sincere apologies that you received the wrong item, we understand this is frustrating and as discussed on the phone we kindly asked you to return the incorrect item at your convenience whilst we had the correct item sent out. The correct item looks to have been received today, we hope you love your new jewellery despite the initial error. Kind Regards, Kirsty