I think the service was great, however, I tried to ask a question about whether it is ALL Sterling silver and got no response. It says, do not get perfume etc near the items - that would mean, not...
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Kirsty
Hot Diamonds
4 years ago
Good Afternoon,
Thank you for your feedback. We are so sorry we can’t seem to see any correspondence from yourself to customer services regarding your query. Emozioni Keepers and chains are Sterling Silver and Emozioni coins are Sterling Silver Plate, we do try and put as much information in the specification boxes next to every piece of jewellery on the website, many apologies if this wasn’t clear. With any type of jewellery, we would always advice to avoid contact with perfumes and other solvents to prevent any unwanted tarnishing. We are pleased to see you are happy with your jewellery but a member of customer service will be in touch to follow up. Kind Regards, Kirsty
Special birthday present ordered with ease and with a discount code I bought a higher value item. The name Hot Diamonds gives the gift an edge of quality.