Hot Diamonds คำวิจารณ์

Good Afternoon. Thank you for your feedback. I am so sorry you have had a negative experience with our courier, this is unacceptable and we will be passing this onto them for investigation. My sincere apologies again for any inconvenience caused. A member of customer services will be in touch to follow up. Kind Regards, Kirsty

Good Afternoon, Many thanks for your feedback. I am so sorry you are disappointed with the size and quality of the necklace. We pride ourselves on offering excellent quality jewellery, every piece of Hot Diamonds jewellery is rhodium plated to prevent tarnishing and to create a beautiful finish. Rhodium plating is also one of the most expensive precious metals and we use it to ensure our jewellery looks great after years of wear. I am really sorry the pendant is not to the size expected, we try and use a mixture of still life and model images to best reflect our jewellery and include actual dimensions to help customers get the most accurate information. You are more than welcome to return your necklace for free for a full refund. A member of customer services will be in touch to follow up. Kind Regards, Kirsty