Always good service from this company. Very quick delivery on items. Problems resolved very easily. I had to make a phone call about a purchase and I was more than satisfied in the way they...
อ่านเพิ่มเติม
รีวิวสินค้า
วันที่ซื้อ: 01/07/2024
0
แบ่งปัน
JM
Jan Metcalfe
ตรวจสอบ#โดย #Feefo #แล้ว
North East
2 years ago
Jan Metcalfe พูดเกี่ยวกับ Hot Diamonds ว่าอย่างไร:
Disappointing that they won’t refund/exchange earrings when many other companies will
รีวิวสินค้า
Agnes
Hot Diamonds
2 years ago
Good Afternoon,
Thank you for your review. I am so sorry to hear you are disappointed with your purchase. We try to use a mixture of still life and model images online to best reflect the jewellery, however, the colour of the gemstones may vary in real life as the stones are natural. Thank you for returning it.
Have you contacted us with regards to the earrings? As a rule we do not accept earrings back unless faulty due to hygiene reasons, however, we are able to make exceptions on some occasions. A member of customer services will be in touch to follow up.
My sincere apologies for the disappointment and inconvenience caused.
Kind Regards
Agnes
Good service, arrived in a couple of days. Well packaged. Some items are the same price as shops which is a bit disappointing. Depends on what you’re buying. Will purchase again.
รีวิวสินค้า
วันที่ซื้อ: 29/06/2024
0
แบ่งปัน
CE
CHRISTINE EDWARDS
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
CHRISTINE EDWARDS พูดเกี่ยวกับ Hot Diamonds ว่าอย่างไร: