Gigaclears network speeds are excellent, the up time can be very hit and miss, and the customer service is a bit hit and miss depending on who you speak to.
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4 years ago
Endless faults keep occurring
Unfortunately the internet provided is very unreliable, faults should not keep happening it seems when ever I’ve something important to deal with this internet let’s me down !!!
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4 years ago
สื่อที่อัปโหลด
ดูสื่อทั้งหมด (1)
Faster than a speeding bullet
It seemed to take forever to build their infrastructure but when the Gigaclear fibre finally arrived it was life-changing. My speed increased from 10 Mbps to almost 950 Mbps for both uploads and...
Too many failures of service - speeds below the speed paid for
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4 years ago
Product ok. Awful customer service
Customer service is very slow. When you email you don't get a reply. When I called to sort out a billing error I was promised it would be adjusted the following month - it wasn't
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แบ่งปัน
ST
Steve Tosh
4 years ago
Steve Tosh พูดเกี่ยวกับ Gigaclear Limited ว่าอย่างไร:
Focus on customer service not on profit
I am 7 months into a complaint into poor WiFi reception and damage that their contractor caused to my driveway that they said they would resolve. I am now on the fourth member of staff and manager...
Appalling, obtuse admin at gigaclear. Avoid at all costs
The product is ok, although can be intermittent. Gigaclear's installation and admin are notoriously poor. The installation crews are often done incorrectly, no doubt poorly paid.
Worse, the admin...