Don't get speeds we pay for, have said they will sort it out, never have, don't have time to chase them constantly
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4 years ago
Lightning fast and low latency
Lightning fast broadband, ultra-low latency and symmetric speeds all brilliant! I am an IT Pro so it is great that you can use your own router.
Occasional planned service outages which can last a...
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4 years ago
For me expensive.
Service is good just disappointed that there are much better deals on offer but as an existing customer i am held to contract. Could do with looking after loyal customers first.
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4 years ago
Keeps dropping web connection - Support people can't help.
As stated the connection keeps dropping out for only a minute or so but it gets very annoying. Support people only want to blame internal Wifi. By the time I disconnect my laptop and take near the...
The difference between Gigaclear and B.T. out here in the countryside cannot be compared. I have the new SKY GLASS Television and the reception is brilliant .
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4 years ago
Reliable service and brilliant performance
Reliable service and brilliant performance, with easy to reach support staff should you need it. Very happy customer.
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4 years ago
Not great overall.
Service is "ok" 2 major issues, i paid over £950 for the install to run the fibre cables to my house, my neighbour paid nothing - £0, and they required a lot more work i.e longer run and across...
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4 years ago
18 months of good service and customer support for renewal was first class, thank you
