Although the process for booking appeared to be smooth, getting to the first destination was a mess. When our agent sent me the initial confirmation after the payment, I noticed the accommodations...
อ่านเพิ่มเติม
Grand European Travel
Grand European Travel
11 years ago
Our records do show that a king size bed was requested for you in all hotels. Its disappointing to see that the staff at the London hotel was less than helpful in meeting that request. Your feedback allows us to work towards providing the best travel experience we can for all guests. Thank you for taking the time to bring your concerns to our attention.
Grand European Travel-Guest Relations
We were taken aback by the overall cost of the optional excursions. The best dinners were the ones we paid for as extras, not the ones provided with the upfront cost of the trip. any free time...
อ่านเพิ่มเติม
Grand European Travel
Grand European Travel
11 years ago
Thank you for taking the time to post your feedback. Optional Experiences are available to our guests for every guided vacation that we offer. These are designed to give our guests the choice to supplement their vacation to their liking. A list of Optional Experiences is included in the travel documents we send prior to the tour departure. We are also happy to provide them at any time during the booking process.
Grand European Travel-Guest Relations
Many people were upset in Nafplio about the rooms. The beds were rock hard and not up to Gr. European standards.
We appreciated the company rerouting us because of the Air France strike, but...
อ่านเพิ่มเติม
Grand European Travel
Grand European Travel
11 years ago
The Air France strike affected many of our guests who had to change their flight arrangements. We're sorry that you had a bad experience on Air Canada, but glad to see you made it home safely. Thank you for sharing your experience.
Grand European Travel-Guest Relations
The trip was great. It was our first such trip so we can't compare to others but I doubt that they could do better. We especially liked that free time was built in to the itinerary which we took...
Organization was efficient and personnel were helpful during initial phone calls. I would have preferred a somewhat smaller participant group than 40 people. It would be positive to have more...
อ่านเพิ่มเติม
รีวิวสินค้า
วันที่ซื้อ: 06/09/2014
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
Thank you for an excellent and very safe vacation.
We were treated well from start to finish, with all we came in contact with knowledgeable and eager to help. It's a great idea to arrange travel and accommodations, and leave the rest to us, yet...
อ่านเพิ่มเติม
รีวิวสินค้า
วันที่ซื้อ: 12/09/2014
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
As always we were extremely pleased with our tour.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.