Happy New Year to you! We're so pleased that you enjoyed your trip to Peru. Angel is truly one of the best travel directors in South America. We are so lucky to have him as part of our team. Thank you for sharing your comments.
Dee-Grand European Travel
We were apprehensive about traveling through Switzerland in the winter as my wife is in a wheelchair. But the itinerary looked doable and your agents were very helpful before we committed as to the...
อ่านเพิ่มเติม
Grand European Travel
Grand European Travel
11 years ago
We couldn't be happier that everything worked out well for you and your wife and that you had a wonderful time in Switzerland. It truly is a magical place! Be sure to share some of your photos with us!
Dee-Grand European Travel
We were well taken care of from start to finish. It's always a little intimidating to arrive at an unfamiliar airport but we were met immediately and whisked away to our first hotel. Connections...
อ่านเพิ่มเติม
Grand European Travel
Grand European Travel
11 years ago
It makes all of us here at GET so happy when a guest has such a wonderful experience. Thank you for sharing your memories with us and we look forward to welcoming you back on another vacation soon!
Dee-Grand European Travel
So happy to see that you enjoyed your Ireland vacation and that your Travel Director Tom Horgan made the trip even more memorable. We appreciate your comments and hope to see you on another GET vacation very soon!
Dee-Grand European Travel
I have traveled with Grand European several times and they have always been courteous and helpful.
Grand European Travel
Grand European Travel
11 years ago
Thank you for letting us know about your experience. I'm sorry to see that you were disappointed in some of the aspects of your vacation. We do try to provide convenient hotel accommodations for all our trips and appreciate you letting us know when we fall short of those expectations. I do hope that overall you had an enjoyable trip.
Dee-Grand European Travel
My husband took a trip with you so he referred me to you. Someone put my husband's email in my name so I received no information. It was corrected at the end of the trip. I had a couple of concerns...
อ่านเพิ่มเติม
Grand European Travel
Grand European Travel
11 years ago
I'm so sorry to hear that you were disappointed in this trip. It has become one our most popular vacations during the holiday season, and I apologize that it did not meet your expectations. It is true that optional excursions could change at the last minute due to availability or schedule conflicts. This is one reason we must offer them as optional, since we cannot guarantee their operation.
I appreciate your feedback on the vacation itself and your travel director. I will be sharing this information with our quality control office in London immediately.
Dee-Grand European Travel
I thought the company did the best they could considering that this is one of the most expensive areas of the world. I thought the tour guide did a good job on this tour. My wife felt that the tour...
อ่านเพิ่มเติม
Grand European Travel
Grand European Travel
11 years ago
I'm sorry to hear about some of the disappointments you experienced. We do try to accommodate all dietary restrictions, but unfortunately there may be cases when the restaurants are not able to handle the requests. I apologize for the inconvenience as well as the lack of service and noise level at the restaurants. We have already taken steps to act on your valuable feedback.
Dee-Grand European Travel
Mel Lennon of Insight Travel made the trip! Intelligent, great with people, good communicator and very organized. He made sure that everything ran smoothly.
Grand European Travel
Grand European Travel
11 years ago
The Christmas Markets are definitely the place to be in Germany during this time of year, and I'm so happy that you enjoyed the special atmosphere and the expertise of your travel Director Mel Lennon. I apologize for the confusion about having a roommate during your vacation, but I do hope that it did not affect your ability to enjoy the beautiful Christmas Markets. Happy Holidays!
Dee-Grand European Travel
Kari is wonderful and GET delivers what they promise.
Grand European Travel
Grand European Travel
11 years ago
I appreciate your comments about your booking agent Kari. She truly does go above and beyond and I will be sure to share your comments with her. So happy to see that you enjoyed your Holiday Cruise. Hope to see you again soon!
Dee-Grand European Travel
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.