Amazing service provided by staff, tour guides, bus drivers, optional experiences.
Grand European Travel
Grand European Travel
11 years ago
Thank you so much for your wonderful comments. We're so happy that you enjoyed your vacation and hope to see you on another trip soon!
Dee-Grand European Travel
The tour director and local guides were awesome. Trafalgar partnership good. Wish that all gratuities were paid upfront
Grand European Travel
Grand European Travel
11 years ago
There are so many wonderful things to see in South America. I'm glad you had a chance to enjoy it with our amazing travel directors and local guides. We will be sure to share your comments with all of them! Thank you for taking the time to write.
Dee-Grand European Travel
I'm so sorry you were caught up in the weather related flight delays and cancellations. You were both troopers for sticking it out. I appreciated your text to let me know you arrived safely. I hope you enjoyed the cities you were able to visit.
Dee-Grand European Travel
Welcome home! We're so happy to see that you enjoyed Spain and Filippo's expertise. We hope to welcome you on another trip in the near future. Thank you!
Dee-Grand European Travel
We were very please with our trip to Peru. Rudy, our tour director, was excellent and very versed on the the history of Peru. Great trip!
Grand European Travel
Grand European Travel
11 years ago
Thank you for your feedback and kind words about your Travel Director and driver. We are very lucky to have them as part of our team and will pass on your comments to them both.
Dee-Grand European Travel
Thank you so much for your feedback. We will be sure to share it with your travel directors. Hope to see you on another vacation in the near future.
Dee-Grand European Travel
We have always enjoyed our adventures with Grand European.
Grand European Travel
Grand European Travel
11 years ago
We're so happy you enjoyed Costa Rica! Thank you for your suggestion about increasing the length of the tour. Who wouldn't love more time in that beautiful part of the world? We appreciate your business and your feedback.
Dee-Grand European Travel
Poor communication. Errors in communication. Lack of effort to be helpful
Grand European Travel
Grand European Travel
11 years ago
I'm sorry for the frustration with arranging your flights. Vietnam and Cambodia is not an easy place to get to or from and we did make every effort to try to accommodate your requests for specific flights and services and the subsequent changes that followed. I apologize that you felt our communication was poor. This will be addressed with our air dept staff immediately and I appreciate you taking the time to leave your feedback.
Dee-Grand European Travel
GET was so professional, from my first phone contact onward. The overall value of this trip will bring me back to GET when I plan another trip, at home or abroad.
Grand European Travel
Grand European Travel
11 years ago
Thank you for your kind words and we are all so happy that you enjoyed your Highlights of Peru vacation. Hope to see you again soon!
Dee-Grand European Travel
Overall it was good. Communications could have been better between Grand European and Trafalgar. We had cancelled our early arrival hotel for 2 nights with Grand European and Trafalgar did not get...
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Grand European Travel
Grand European Travel
11 years ago
I'm sorry to hear about the confusion with your early arrival hotel nights and your flights. All of that information was forwarded to Trafalgar on the same day you notified us, however we were told that you were making your own way to and from the airport because you had made other hotel arrangements on your own. I apologize for any inconvenience, but very glad that you enjoyed your trip.
Dee-Grand European Travel
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.