Dawn Beland พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Michelle Gumringer is an excellent specialist and an asset to GET.
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for taking the time to share such detailed feedback and for choosing to travel with us on several occasions. We are pleased to read that your trip was memorable and that you found your booking specialist helpful and supportive throughout the planning process. We also appreciate your kind comments about your Coach Driver and local specialists.
However, we are sorry that several aspects of the tour did not meet your expectations. We understand your concerns regarding the value offered, the coach amenities and the farewell gesture, and appreciate your feedback on how these elements could be improved to make the experience more meaningful for our guests.
We also regret that the communication regarding the upcoming itinerary caused confusion and that you felt rushed at several attractions. We recognise the importance of having sufficient time to explore destinations such as Windsor Castle, the Tower of London and Montmartre, and appreciate your comments regarding the balance between organised experiences and independent exploration.
We are sorry that the final day arrangements did not suit your flight schedule and that you were disappointed not to see your Travel Director before departing. We understand that having to arrange and pay for separate transport, particularly when your flight was much later in the day, added to your concerns. Your suggestion of offering separate transfers for morning and afternoon departures is valuable and will be shared with the relevant team for consideration.
We also regret that your hotel in London did not meet the standards you expected. Your comments regarding the accommodation will be shared with the relevant team for review.
Thank you again for your continued support and for being open to travelling with Trafalgar again. We value your honest feedback and will share your observations with the appropriate teams as we continue to review the guest experience.
วันที่ซื้อ: 26/09/2026
0
แบ่งปัน
LB
Lawrence Bartelsen
ตรวจสอบ#โดย #Feefo #แล้ว
21 days ago
Lawrence Bartelsen พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Booking the tour was very easy to do. Everything was fully explained to me which eased the task.
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for taking the time to share your feedback. We are pleased to read that the booking process was straightforward and that everything was clearly explained, helping you feel prepared for your journey.
It is also encouraging to read that you had such a positive experience and enjoyed the many interesting sites and excellent dining throughout your trip.
Thank you for choosing to travel with us. We appreciate your feedback and hope to welcome you on another journey in the future.
วันที่ซื้อ: 26/09/2026
0
แบ่งปัน
MB
Maria Pizano Balatovis
ตรวจสอบ#โดย #Feefo #แล้ว
USA
21 days ago
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
We appreciate you taking the time to share your ratings.
วันที่ซื้อ: 17/09/2026
0
แบ่งปัน
SG
Sharon Girard
ตรวจสอบ#โดย #Feefo #แล้ว
USA
21 days ago
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing your feedback. We are pleased to read that you enjoyed your tour, particularly the quality of the hotels and meals. It is also encouraging to read your kind comments about your Travel Director and her knowledge, which helped make your journey such an enjoyable experience.
Thank you for choosing to travel with us. We appreciate your feedback and hope to welcome you on another journey in the future.
วันที่ซื้อ: 26/09/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
22 days ago
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for taking the time to share such detailed feedback. We are pleased to read that your tour was well worth it and provided such a memorable introduction to this part of the country. It is encouraging to know that the booking team provided helpful advice and kept you informed, helping you feel prepared for your journey.
We appreciate your kind comments about your Travel Director and Coach Driver. We are pleased that the daily itineraries, thoughtful organisation and personal approach helped you make the most of each day. It is also great to read that you enjoyed the variety of accommodation, meals and opportunities to explore independently, as well as the visit to the farm.
The unexpected sight of bison passing around the coach in Yellowstone sounds like a particularly memorable moment, and we are pleased you were able to capture such special photographs. Thank you also for sharing your recommendation of the open tram ride in Zion.
We appreciate you choosing to travel with us, particularly as this was your first experience of this region, and hope to welcome you on another journey in the future.
วันที่ซื้อ: 30/05/2026
0
แบ่งปัน
AJ
Arnold Jansen
ตรวจสอบ#โดย #Feefo #แล้ว
USA
22 days ago
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for being our guest.
วันที่ซื้อ: 18/09/2026
0
แบ่งปัน
BV
Barbara Vosganian
ตรวจสอบ#โดย #Feefo #แล้ว
USA
22 days ago
Barbara Vosganian พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Her name was Rita and she was very nice and helped me book this trip. I believe this is the sixth or seventh tour I have booked since 2013. We enjoy them very much!
รีวิวสินค้า
สื่อที่อัปโหลด
ดูสื่อทั้งหมด (1)
Kim Devereux
Grand European Travel
7 days ago
Thank you for your continued loyalty and for choosing to travel with us over the years. We are pleased to read that this tour lived up to your expectations and provided such an enjoyable experience. It is also encouraging to know that your booking agent made the booking process easy and helpful.
We appreciate your kind comments about your Travel Director and are pleased that her knowledge, organisation and personal stories added to your enjoyment of the journey. It is great to read that you were able to take in the spectacular autumn scenery, with Bar Harbor standing out as a favourite. We are also pleased that your husband’s jacket was located and that arrangements were made to return it to you.
Thank you for sharing your experience and for highlighting the friendships you made along the way. We truly value your continued support and hope to welcome you on another tour in the future.
วันที่ซื้อ: 26/09/2026
0
แบ่งปัน
BR
Bruce Repko
ตรวจสอบ#โดย #Feefo #แล้ว
USA
22 days ago
Bruce Repko พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Our pre-booking experience was wonderful, very easy to work with/speak too. Helpful because we were traveling as a group of 7 people. The website is informative and easy to navigate.
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for taking the time to share your feedback. We are pleased to read that your pre booking experience was smooth and that you found our team helpful when arranging travel for your group. It is also encouraging to know that you found our website informative and easy to navigate.
We are sorry that wildfires meant you were unable to visit the Amalfi Coast, particularly as this was your wife's most anticipated destination. We understand how disappointing it must have been to miss a place you had been looking forward to visiting, and we appreciate your comments regarding the possibility of rescheduling the excursion.
Thank you also for your feedback about the time allocated for sightseeing and lunch during daily excursions. We understand the importance of having sufficient time to enjoy the attractions without feeling rushed, and we will share your suggestion with the relevant team for consideration.
We appreciate your balanced comments regarding the included dinners and regret that some did not meet your expectations. Your feedback is valuable and helps us identify opportunities to improve the overall guest experience.
วันที่ซื้อ: 13/09/2026
0
แบ่งปัน
MP
Morton Perlman
ตรวจสอบ#โดย #Feefo #แล้ว
USA
22 days ago
Morton Perlman พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
No problem. Everything went smoothly
รีวิวสินค้า
Kim Devereux
Grand European Travel
7 days ago
Thank you for sharing your feedback. We are pleased to read that everything went smoothly and that you enjoyed your trip overall. It is encouraging to know that spending two nights in each city gave you more opportunities to explore the local areas.
We appreciate your kind comments about your Travel Director and are pleased that her knowledge, personality and ability to keep the group engaged contributed to such a positive experience. Thank you also for your suggestion of providing a map of the route, which we will share with the relevant team for consideration.
We understand your preference for hotels closer to town, as this can make it easier to explore independently and enjoy local restaurants. Your comments regarding hotel locations will also be shared with the relevant team.
Thank you once again for travelling with us and for taking the time to provide your feedback.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.