Well planned. Accessible, I got a response on everything I asked
รีวิวสินค้า
Kim Devereux
Grand European Travel
19 days ago
Thank you for taking the time to share your feedback.
We are very pleased to hear that you enjoyed your trip and found it well planned, accessible and good value. It is great to know that your questions were always answered promptly and that you felt well supported throughout.
We are also glad that you appreciated the balance of included meals and free time, as well as the opportunity to see so much during your journey. Your kind words about Johnny’s knowledge and Sid’s driving are appreciated, and we will be sure to pass this on to them. It is also nice to hear that the special winery dinner was a highlight for you.
Thank you for booking with GET.
วันที่ซื้อ: 11/04/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
21 days ago
The trip was easy to schedule and there was good follow up.
รีวิวสินค้า
สื่อที่อัปโหลด
ดูสื่อทั้งหมด (3)
Kim Devereux
Grand European Travel
19 days ago
Thank you for taking the time to share your feedback.
We are very pleased to hear that the booking process was straightforward and that the follow up support met your expectations. It is also great to know that you were happy with the accommodation, and that the staff and dining experience contributed positively to your stay.
We are glad the excursions were informative and added value to your trip. Thank you for booking with GET.
วันที่ซื้อ: 11/04/2026
0
แบ่งปัน
KD
Karen Doyle
ตรวจสอบ#โดย #Feefo #แล้ว
USA
22 days ago
Karen Doyle พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Thank you for booking with GET.
We are very pleased to hear that you had such a positive experience, and that Pascal and Hugo made a strong impression as a team. It is great to know that you enjoyed exploring the history and architecture throughout Spain and that the itinerary left you wanting to return to some of the cities.
We really appreciate your recommendation and are glad the tour provided such memorable experiences.
วันที่ซื้อ: 03/04/2026
0
แบ่งปัน
MS
Maria Jose Schmidt
ตรวจสอบ#โดย #Feefo #แล้ว
23 days ago
Maria Jose Schmidt พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Booking was fine. But information was very vague, no details until arriving in Italy. Difficult to determine or schedule things on free time when you don't know timelines, when that free time will...
อ่านเพิ่มเติม
รีวิวสินค้า
Kim Devereux
Grand European Travel
19 days ago
Thank you for taking the time to share your detailed feedback.
We are pleased to hear that you found the booking process smooth and that the Travel Director and local experts made such a positive impression. It is also great to know that you enjoyed the cities visited.
We are sorry to learn that aspects of the itinerary communication did not meet your expectations. We understand how having limited detail in advance and uncertainty around free time can make planning more difficult, and your comments are appreciated as we review how we share this information.
We also note your feedback regarding group size and the pace of the tour. While larger groups can sometimes feel faster paced, we recognise the importance of balancing structure with comfort and your comments will be shared with our product team.
In relation to Milan, we are sorry that the experience did not align with your expectations. Your feedback regarding how this is presented is important and will be reviewed to ensure clarity for future guests.
We are also sorry to hear that your single room in Venice did not meet expectations in terms of space and comfort. We understand how important accommodation quality is, particularly for guests travelling alone, and we will raise this with our accommodation partners.
Thank you again for choosing to travel with us. Your feedback is valuable and helps us improve our experiences.
Thank you very much for booking with us and for sharing your feedback.
It is pleasing to hear that your experience was well organised and that Barb made such a positive impact. Her patience and willingness to assist are qualities we value highly, and we will ensure your kind comments are shared with her.
Thank you again for your feedback. We hope to welcome you again in the future.
วันที่ซื้อ: 08/04/2026
0
แบ่งปัน
MM
Marion McLauchlan
ตรวจสอบ#โดย #Feefo #แล้ว
USA
26 days ago
Marion McLauchlan พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
It was fine
รีวิวสินค้า
Kim Devereux
Grand European Travel
26 days ago
Thank you for making your booking with us, we are so pleased to hear that you have enjoyed your travel experience. We hope you will book with us again in the future.
วันที่ซื้อ: 05/04/2026
0
แบ่งปัน
MC
MacK Cranford
ตรวจสอบ#โดย #Feefo #แล้ว
27 days ago
รีวิวสินค้า
Kim Devereux
Grand European Travel
27 days ago
Thank you for sharing your ratings, we hope you have enjoyed your travel experience.
วันที่ซื้อ: 03/04/2026
0
แบ่งปัน
CG
Candi Gorski
ตรวจสอบ#โดย #Feefo #แล้ว
USA
28 days ago
Candi Gorski พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Every time I had a question, there was someone to help me. They were kind and professional.
รีวิวสินค้า
Kim Devereux
Grand European Travel
27 days ago
Thank you very much for booking with us and for sharing your lovely feedback.
We are pleased to hear that you felt well supported throughout your journey and that our team were always available to assist you in a kind and professional manner. It is wonderful to know that the tour struck the right balance of relaxation, culture and adventure, and that you enjoyed all of the excursions for being both fun and educational.
We are especially pleased to hear your kind words about Jim. His ability to create an engaging and enjoyable atmosphere clearly made a positive difference to your experience, and we will be sure to share your comments with him. It is also great to know that you felt safe and well looked after by Steve throughout the trip.
We hope to have the pleasure of booking you on another journey in the future.
วันที่ซื้อ: 04/04/2026
0
แบ่งปัน
KS
Kimberly Shipe
ตรวจสอบ#โดย #Feefo #แล้ว
USA
29 days ago
Kimberly Shipe พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Thank you very much for making your booking with us and for taking the time to share such detailed feedback.
We are pleased to hear that you enjoyed the first hotel in Albania, as well as your stays in Montenegro and Croatia, and that you found these properties comfortable and well received. We are also glad that the destinations, scenery, food and local people across the region left a positive impression overall.
That said, we are very sorry to read about your experience at the second hotel in Albania. We fully appreciate how uncomfortable and frustrating this must have been, particularly given the issues you encountered with the room design, facilities, and lack of basic amenities. We also regret the disruption you experienced during your stay. Your comments are taken very seriously and will be shared with our hotel partners for review.
On a positive note, we are happy to hear your high praise for Danilo. His exceptional knowledge, professionalism and dedication clearly made a lasting impact on your journey, and we will ensure your kind words are shared with him. We are also pleased that Dorian and Bruna contributed positively to your experience.
Thank you as well for your helpful feedback regarding the boat excursions and the pace of the itinerary. We understand how weather conditions and schedule intensity can affect enjoyment, and your comments will be considered as we continue to refine our touring experience.
We are grateful for your honest reflections and are pleased that, despite some challenges, your overall impression of Albania and the wider journey was positive. Thank you once again for travelling with us. We hope to welcome you on another journey in the future
Excellent service! Easy booking process, and Barb was super helpful when I needed to change my booking. All GET specialists are very helpful and accommodating.
รีวิวสินค้า
สื่อที่อัปโหลด
ดูสื่อทั้งหมด (3)
Kim Devereux
Grand European Travel
1 month ago
Thank you very much for making your booking with GET and taking the time to share your wonderful feedback.
We are delighted to hear that you found the booking process smooth and that Barb, along with our Reservations Team, was able to assist you so helpfully when making changes to your booking. It is always our aim to provide a seamless and supportive experience from the very beginning.
It is lovely to know that you enjoyed your trip and felt you gained a true sense of the country and its people in such a short time. The visit to Keukenhof Gardens is indeed a highlight, and we are so pleased that you were able to experience its beautiful floral displays.
We are also pleased to hear your kind words about Veronica and the way she ensured everything ran efficiently and professionally throughout your journey. At the same time, we appreciate your feedback regarding the pace of the itinerary and your wish for more time in some locations. Your comments are very valuable as we continue to refine our tours.
Thank you once again for travelling with us. We hope to have the pleasure of welcoming you on another enjoyable journey in the future.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.