Booking was a little impersonal. This needs more human on human interaction and less reliance the computer.
รีวิวสินค้า
Kim Devereux
Grand European Travel
2 months ago
Thank you for booking with GET and for taking the time to share your feedback.
We are pleased to read that your trip went very well overall and that your Travel Director and Coach Driver contributed positively to your experience. It is also good to know that, despite the points raised, you were able to enjoy your journey.
However, we are sorry to read that the booking process felt impersonal and that you would have preferred more direct human interaction. Your comments on this are appreciated and will be shared for review. We are also sorry to read about the issues you experienced with your room at the Grey Wolf Inn in West Yellowstone, particularly regarding the incomplete facilities, and we understand how this impacted your comfort. Your feedback regarding value for money has also been noted.
Thank you again for sharing your experience with us.
วันที่ซื้อ: 06/06/2026
0
แบ่งปัน
JO
Joanne
ตรวจสอบ#โดย #Feefo #แล้ว
USA
2 months ago
Joanne พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
They were great! I contacted them via email and phone and they were always very responsive.
รีวิวสินค้า
Kim Devereux
Grand European Travel
2 months ago
Thank you for booking with GET and for taking the time to share your feedback.
We are pleased to read that you found the team responsive and supportive throughout your journey, both by email and phone. It is also great to know that Treasures of Italy exceeded your expectations, offering a rewarding balance of major cities, smaller towns and less crowded sites, along with a strong selection of optional experiences.
We are especially pleased to read that your Travel Director provided such detailed and engaging commentary throughout the trip and kept you well informed, and that your Coach Driver contributed to a safe and comfortable journey with friendly service. It is also great to know you enjoyed the group experience and would recommend the itinerary.
Thank you again for your kind comments, and we look forward to welcoming you on another adventure in the future.
วันที่ซื้อ: 01/06/2026
0
แบ่งปัน
DW
Dean Watson
ตรวจสอบ#โดย #Feefo #แล้ว
USA
3 months ago
Dean Watson พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Thank you for booking with GET and for taking the time to share your feedback.
We are pleased to read that you had such an extraordinary experience and enjoyed the incredible sights throughout your journey. It is also great to know that your guide was personable and helpful, offering options along the way, and that the group dynamic added to the enjoyment of the trip.
We are glad the all-inclusive nature of the package made everything easy and seamless for you. Thank you again for your kind comments, and we hope to welcome you on another GET journey in the future.
Rebecca was great! Very knowledgeable and helpful.
รีวิวสินค้า
Kim Devereux
Grand European Travel
3 months ago
Thank you for booking with GET and for taking the time to share your feedback.
We are pleased to read that you found the Travel Director knowledgeable and helpful, and that the Coach Driver also contributed positively to your journey. It is also great to know that you enjoyed most of the Optional Experiences and found the accommodation generally comfortable.
We are sorry to read that one hotel did not meet expectations, and we appreciate you bringing this to our attention. Your feedback is valuable and will be shared with the relevant teams for review.
Thank you again for sharing your experience, and we hope to welcome you on another GET journey in the future.
วันที่ซื้อ: 20/05/2026
0
แบ่งปัน
RA
Robin Ashford
ตรวจสอบ#โดย #Feefo #แล้ว
USA
3 months ago
Robin Ashford พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Excellent customer service during booking, payment options, gratuities, and optional tours.
รีวิวสินค้า
สื่อที่อัปโหลด
ดูสื่อทั้งหมด (3)
Kim Devereux
Grand European Travel
3 months ago
Thank you for booking with GET and for taking the time to share your feedback.
We are pleased to read that you experienced excellent customer service throughout the booking process and found the payment options, gratuities and Optional Experiences easy to manage. It is also great to know that you enjoyed the wide variety of sights and activities throughout your journey.
We appreciate your comments regarding the balance of time spent between hiking and visiting museums and visitor centres. Feedback like yours is valuable and will be shared with the relevant teams for consideration.
Thank you again for your recommendation, and we hope to welcome you on another GET journey in the future.
วันที่ซื้อ: 31/05/2026
0
แบ่งปัน
JP
Judith Pare
ตรวจสอบ#โดย #Feefo #แล้ว
USA
3 months ago
Judith Pare พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Thank you for booking with GET and for taking the time to share your feedback.
We are pleased to read that you found the trip well organised and informative, and that your Travel Director helped create a welcoming and comfortable atmosphere throughout your journey. It is also great to know that you enjoyed the overall experience and would recommend the trip to others.
Thank you again for your kind comments, and we hope to welcome you on another GET journey in the future.
วันที่ซื้อ: 01/06/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
รีวิวสินค้า
Kim Devereux
Grand European Travel
3 months ago
Thank you for rating your travel experience.
วันที่ซื้อ: 23/05/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
รีวิวสินค้า
Kim Devereux
Grand European Travel
3 months ago
Thank you for booking with GET and rating your travel experience.
วันที่ซื้อ: 23/05/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 months ago
Good but seemed preoccupied. Could use a Little bit better explanation of the trip on the phone.
รีวิวสินค้า
Kim Devereux
Grand European Travel
3 months ago
Thank you for booking with GET and for taking the time to share your feedback.
We are pleased to read that you enjoyed your journey and that the hotels, restaurants and overall travel experience met your expectations. It is especially rewarding to know that the Travel Director’s knowledge and ability to manage the group helped make the trip so enjoyable, and that the Coach Driver contributed to a comfortable journey.
We appreciate your comments regarding the number of one-night stays, communication with some hotel staff and the seasoning of certain meals. Feedback such as yours is valuable and helps us identify opportunities to enhance the guest experience.
Thank you again for your kind words and constructive feedback. We hope to welcome you on another journey in the future.
วันที่ซื้อ: 29/05/2026
0
แบ่งปัน
JZ
Joanne Z
ตรวจสอบ#โดย #Feefo #แล้ว
USA
3 months ago
Joanne Z พูดเกี่ยวกับ Grand European Travel ว่าอย่างไร:
Fine. They answered all our questions and wait time not too long.
รีวิวสินค้า
Kim Devereux
Grand European Travel
3 months ago
Thank you for booking with GET and for taking the time to share your feedback.
We are pleased to read that you found the booking process straightforward and that your questions were answered promptly. It is also great to know that the Travel Director, Coach Driver and Local Specialists contributed positively to your experience through their professionalism, knowledge and service.
We appreciate your kind comments about the included experiences, particularly the bee farm, olive farm and cooking class, as well as the quality of the food throughout your journey.
At the same time, we are sorry to read that the hotel accommodations did not fully meet your expectations. We appreciate your feedback regarding the rooms, facilities and dining experience, and we will share your comments with the relevant teams for review. We also value your suggestion about allowing more time in Athens.
Thank you again for your feedback, and we hope to welcome you on another journey in the future.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.