The person who booked us was amazing. She helped us select our flights.
รีวิวสินค้า
Kim Devereux
Grand European Travel
1 month ago
Thank you for taking the time to share your feedback with us. We are pleased to read that you received helpful support when booking your trip and selecting your flights, and that you were happy with the quality of the accommodation and food.
We are sorry to read about the communication issues you experienced, particularly regarding the walking directions. We understand how frustrating it can be when the information provided does not reflect what you encounter during the journey. We appreciate you bringing this to our attention and will share your comments with the relevant team.
It is also encouraging to read that you were very happy with the Coach Driver and felt well supported throughout the trip. Thank you for choosing to travel with us and for sharing your experience.
Extremely helpful and seamless. All details were explained to my satisfaction at the time of the booking and later when I needed some clarification on a few things.
รีวิวสินค้า
Kim Devereux
Grand European Travel
1 month ago
Thank you for taking the time to share such thoughtful feedback with us. We are pleased to read that you found the booking process helpful and seamless, and that your questions were answered clearly both at the time of booking and when you needed further clarification.
We understand that the flight and unexpected weather conditions affected some of the moments you had hoped to experience and capture. While these circumstances were beyond our control, it is encouraging to read that the connection you formed with your fellow travellers helped make the journey a memorable one.
We are also pleased to read that you are looking forward to travelling with G.E.T. again. Thank you for choosing to travel with us and for sharing your experience. We look forward to welcoming you on your next journey.
วันที่ซื้อ: 06/09/2026
0
แบ่งปัน
RB
Roy Bryant
ตรวจสอบ#โดย #Feefo #แล้ว
USA
1 month ago
รีวิวสินค้า
Kim Devereux
Grand European Travel
1 month ago
Thank you for taking the time to share your feedback with us. We are pleased to read that your Imperial Europe journey was such a memorable experience and that you felt the full itinerary was well worth the investment. We appreciate that the days were busy from sunrise to sunset, and it is encouraging to know that you felt the experiences and destinations made it worthwhile.
Thank you for choosing to travel with us and for sharing your positive feedback. We hope to have the opportunity to welcome you on another journey in the future.
วันที่ซื้อ: 09/09/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 month ago
We had difficulty getting separate invoices for two couples. Instructions in emails were not clear. When we called we were told the instructions didn't apply anymore. Later we found out it did...
อ่านเพิ่มเติม
รีวิวสินค้า
Kim Devereux
Grand European Travel
1 month ago
Thank you for taking the time to share your feedback with us. We are sorry to read about the difficulties you experienced when trying to arrange separate invoices for the two couples. We understand how frustrating it must have been to receive unclear instructions and then be given conflicting information when you contacted us for clarification.
We appreciate you bringing this to our attention and apologise for the confusion caused. Clear and consistent communication is important, and your feedback will be shared with the relevant team for consideration.
Thank you for choosing to travel with us and for taking the time to share your experience. We hope to have the opportunity to provide you with a smoother experience on a future journey.
วันที่ซื้อ: 03/09/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 month ago
รีวิวสินค้า
Kim Devereux
Grand European Travel
1 month ago
Thank you for booking with GET, we hope you will choose us for future travels.
The person answered all the questions we had and called back if she needed further information.
รีวิวสินค้า
Kim Devereux
Grand European Travel
1 month ago
Thank you for taking the time to share such detailed feedback with us. We are pleased to read that the team member assisting with your booking was responsive, answered your questions thoroughly and followed up when further information was needed.
We are sorry to read that aspects of the itinerary and timing affected your enjoyment of the trip. We understand your concerns regarding the length of the Ring of Kerry drive and the amount of time spent travelling, particularly where you felt this reduced the opportunity to experience additional destinations or activities. We also appreciate your comments about arriving in towns later in the day, when many attractions had already closed, and the challenges of visiting busy university towns during peak student hours.
Your feedback regarding the balance of included experiences, Optional Experiences and meal inclusions is also valuable. We understand that you would have preferred more excursions and evening meals to be included within the overall cost of the trip. We will ensure your comments are shared with the relevant teams for consideration when reviewing the itinerary and overall guest experience.
Thank you again for sharing your observations with us. Feedback such as yours helps us understand where there may be opportunities to improve the experience for future guests.
วันที่ซื้อ: 30/08/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 month ago
รีวิวสินค้า
Kim Devereux
Grand European Travel
1 month ago
Thank you for being our guest.
วันที่ซื้อ: 29/08/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 month ago
I did the booking online without a travel specialist. It was very easy to do.
รีวิวสินค้า
Kim Devereux
Grand European Travel
1 month ago
Thank you for taking the time to share your feedback with us. We are pleased to read that you found the online booking process easy and straightforward. It is also great to know that, although your journey through Devon and Cornwall was a whirlwind, you thoroughly enjoyed the experience.
We are especially pleased to read your kind comments about the Travel Director and the positive atmosphere created among the group. Meeting fellow travellers from different parts of the world can add a special dimension to a journey, and we are glad this was part of your experience.
Thank you for choosing to travel with us and for sharing your feedback.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.
Grand European Travel gives you access to the world’s best guided tours and river cruises, supported by a dedicated team that makes planning easy and personal. For more than 50 years, travelers have relied on our experienced Travel Specialists to help them explore the world with confidence. From choosing the right trip to handling the details along the way, everything is thoughtfully arranged so you can relax and enjoy a stress-free vacation.