We apologize for the inconvenience in your travel booking experience.
We advice our customers that office hours are between 9am-9pm. We have knowledgeable associates that are ready to help any moments notice. We do mention that if you are unable to reach anyone, we have opened our Facebook messages to help customer in real-time.
If you have any further question, please do not hesitate to call or email us at sales@faredepot.com.
Thank you & Kind regards,
FareDepot Support Manager
FC
FareDepot Customer
9 years ago
I paid extra $21 for service that I did not get. I found fare chipper on the same flight and wanted to find out how I can exchange a tickets. I called at 10am and left a message few days ago and nobody return my call. So I lost $30. Now this seprice is not available
We apologize for the inconvenience in your travel booking experience.
We advice customers that office hours are between 9am-9pm, where we have knowledgeable associate ready to help at moments notices. They provide award winning friendly services ensuring customers are fully taken care of. If you are unable to reach our center, we have opened our Facebook messaging service, helping customers in real-time and ensuring a 24/7 help service.
If you have any further questions, please do not hesitate to call or email us at sales@faredepot.com.
horrible response time. No one picks up 1800 number. Trying to make change,
horrible response time. No one picks up 1800 number. Trying to make change, cannot contact anyone
FareDepot
FareDepot
9 years ago
Hello Daniel,
We appreciate your valuable feedback.
Our office hours are between 9am-9pm, where we have knowledgeable associates ready to help at moments notice. If you have any further questions please do not hesitate to call or email us at sales@faredepot.com.
Thank you & Kind regards,
FareDepot Support Manager
FC
FareDepot Customer
9 years ago
I have called 3 times today and no response. Is there anyone actually working there or is this call center a bogus hoax
