Horrible service, I had to call the airlines and confirm everything myself....
Horrible service, I had to call the airlines and confirm everything myself. Additionally, I was charged a little bit more then it was said in my receipt. Next time I'll think twice about whether to...
อ่านเพิ่มเติม
FareDepot
FareDepot
9 years ago
Hey Sir,
We apologize for the inconvenience in your travel booking experience.Due to the increase in travel security, we have increase our handle on the our booking which we receive hundreds a day. One of the key security we are starting to use is the credit card verification, we would charge our customers a small charge of $1 and would be refunded back within 24 hours to make sure the card is legitimate. We uphold a high expectation to our business that we are here for the customers.
If you have any further questions, please do not hesitate to call or email us at sales@faredepot.com.
I have been trying to get a hold of customer service via phone, email, cont...
I have been trying to get a hold of customer service via phone, email, contact form on the website and NOTHING has worked. I was OVERCHARGED for my purhchase and I am requesting to get the difference...
อ่านเพิ่มเติม
FareDepot
FareDepot
9 years ago
Hello Liza,
We apologize for the inconvenience in your travel booking experience.
We have received your message about your booking and will be doing an investigation and will get back to you with a response. Because the airline operates differently we have to make sure we can deal with the situation properly.
