Higher cover ... vet fees have increased alarmingly
They always look after my animals and the renewal was a good price and was done smoothly with no hitches I can find no fault with this insurance company
Sarah
ExoticDirect
8 years ago
Hi Roger,
Thank you very much for taking the time to leave your review, we are so pleased to hear that you were happy with your renewal and with us!
My blue breasted amazon parrot was very poorly and the staff at strathmore vets were amazing, and also exotic direct insurance made paying my bills easy and efficiently
Hayley
ExoticDirect
8 years ago
Hi Lisa.
Thank you so much for taking the time to leave your positive review.
I’d managed to get dates confused a the insurance for our tortoise lapsed (had emails etc from Exotics Direct, I just got the date wrong). The following day they called and after a pleasant phone...
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Sarah
ExoticDirect
8 years ago
Hi Antony,
Thank you very much for your review,
We are very pleased that we were able to help with your renewal for your tortoise, and happy to help in the future.
Mushu and I are really happy with the service we have received during the past 4 years.
Easy to purchase the insurance suitable for our needs.
Thank you and all the best.
Sarah
ExoticDirect
8 years ago
Hi Joanna and Mushu,
Thank you so much for taking the time to leave your lovely review, we are very pleased to hear that you are both happy with our service!
I did not receive a renewal notice so had no idea that Spikes insurance had ran out. I did find a message on my home phone a couple of days ago letting me know but it had already ran out at that...
อ่านเพิ่มเติม
Sarah
ExoticDirect
8 years ago
Hi Susan,
Thank you very much for your feedback, we are very sorry that you did not receive your renewal documents.
We will be in touch shortly to discuss with you directly and confirm your details.
I find Exotic pets insurance a great company to be with.renewal is very straight forward and always there is someone at the end of the phone to speak to .
Sarah
ExoticDirect
8 years ago
Hi Suzanne,
Thank you very much for your review, we are very glad you found your renewal straight forward and are always happy to help!
i receive paperwork for this policy yearly, there is never no contact from the company.
Martin
ExoticDirect
8 years ago
Hi Linda, Thanks for taking the time to leave your review, our policies renew each year. Within the renewal documents we provide you with information around any changes that have been made, we appreciate people lead busy lives and feel this is the best way to renew.If you have any questions or need any help with your policy please don't hesitate to get in touch on 0345 982 5505 or email to enquiries@exoticdirect.co.uk
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Thank you very much for taking the time to leave your review, we are so pleased to hear that you were happy with your renewal and with us!
Kind Regards,
The Exotic Direct Team.