Good morning Mr Dimmock
Thank you so much for taking the time to answer the feefo questionnaire and for your positive comments. We do appreciate your feedback as it helps us improve our service and products to you our customer.
We hope you found the made to measure sliding doors easy to install and we hope they look great.
Thank you once again and I hope to speak to you again soon.
Kind regards
Sean
Good morning Anthony
Thank you so much for your kind words and taking the time to answer the feefo questionnaire. We are pleased to hear that you are happy with your Monaco sliding doors. I also hope you are getting lots of light bounce back not only from your mirrors but the polar white glass too.
If we can be of any further help in the future please dont hesitate to contact us.
Many thanks again
Sean
Good morning Stuart
Many thanks for taking the time to fill out the feefo questionnaire, it is much appreciated. Our customers comments are a good performance indicator for us.
If we can be of any further help or assistance please do not hesitate to contact us.
Kind regards
Sean
Good afternoon Madeline
Many thanks for taking the time to fill out the feefo questionnaire, it is much appreciated. Our customers and potential customers comments are a good performance indicator for us.
If we can be of any further help or assistance please do not hesitate to contact us.
Kind regards
Sean
Thank you for taking the time to complete the feefo questionnaire. We do appreciate all comments our customers make both positive and negative as it is a good performance indicator for us, and also helps us highlight areas we may need to improve on.
We are pleased to hear that you are happy with your purchase of made to measure sliding doors and if we can be of any help in the future please do not hesitate to contact us.
Kind regards
Sean
I have never experienced such amazing support and information from a company. A glowing example of excellent customer service.
Doors Direct
DoorsDirect
10 years ago
Good afternoon Mr Lingwood
Many thanks for taking the time to fill out the feefo questionnaire, it is much appreciated. Our customers and potential customers comments are a good performance indicator for us.
If we can be of any further help or assistance please do not hesitate to contact us.
Kind regards
Sean
Very helpful staff throughout the ordering, delivery and installation advice processes. A pleasure to deal with.
Doors Direct
DoorsDirect
10 years ago
Thank you for taking the time to fill in the Feefo questionnaire, we always appreciate comments whether positive or negative from our customers. That is our performance indicator.
We are also pleased that you found the sliding doors easy to install, a large percentage of our customers and potential are diy'ers and this also helps give them more confidence to fit themselves.
Again many thanks for taking the time and for your positive comments.
Kind regards
Sean
Doors Direct
DoorsDirect
10 years ago
Thank you again for the kind words and taking the time to fill out the Feefo questionnaire. We are sorry to hear that you thought the end panel was a little pricey albeit a quality end panel.
We only use 18mm thick Egger board which is cut down to size then the long edges have a 2mm pvc edging put on to give it the professional and quality look to it. We feel that when our customers buy our quality manufactured sliding doors they will want to finish the wardrobe with a quality product.
We do take all comments on board whether positive or negative and we would like to thank you again for taking the time to respond to the questionnaire.
Kind regards
Sean
Very helpful and friendly phone contact prior to placing and taking delivery of the order. Everything was carefully explained and good advice was given. Excellent personal service, thank you. We used...
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Doors Direct
DoorsDirect
10 years ago
Many thanks for replying to the Feefo feedback request. I agree that it is often best to use a qualified professional to fit the doors and we were able to help you out with that, although a great number of our customers do actually install their own.
Kind regards,
Andrew