Good morning Mr Davis,
Thank you so much for your kind words and for taking the time to complete the feefo questionnaire.
We are so pleased you were happy with our service and like your doors so much and they fitted so well.
Kindest regards
Janet
Thank you so much taking time to complete the short feefo questionnaire.
We smiled at you comment about our doors being better than any you saw on the High Street and and best all round value .All we want is our customer to get a quality product and great service.
We are pleased you feel you got both.
Kindest regards
Janet
This was my second order with Doors Direct which speaks volumes.
Doors Direct
DoorsDirect
10 years ago
Thank you for your comments Mrs Timmons,
It does speak volumes when customers come back to us. We are delighted you continue to be delighted with our products and services
Thank you for taking time to respond to the feefo questionnaire. Being independent of ourselves we are hoping new perspective customers gain some confidence trough reading customers genuine comments.
Kindest regards
Janet
Great, friendly and helpful team to work with at every stage, even the deliver driver was on time and 'very careful'!!!
Doors Direct
DoorsDirect
10 years ago
Good afternoon Keith
Thank you for your kind words and for taking the time to reply to the feefo questionnaire. We do appreciate it as it helps us monitor our service. We are pleased that you found us friendly and helpful even our driver is always a happy chap! The main reason why we deliver our products ourselves is due to our ''very careful'' attitude towards our glass products, and at least then we have some control over delivery timescales and the handling of our products right up to bringing them inside your property!
Again thank you for your kind words.
Kind regards
Sean
First class service. The doors fit perfectly, look fantastic and were surprisingly easy to install by myself. The delivery was seamless and the driver very professional and friendly,checking every...
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Doors Direct
DoorsDirect
10 years ago
Good morning Mr Gray
Thank you so much for your kind words and for taking the time to complete the feefo questionnaire. We are delighted to hear that firstly you managed to fit the sliding doors yourself and that they look perfect and have made an impact in your room, and secondly that you found our service from start to finish first class.
We strive to make it as easy and as painless as possible for all of our customers and potential customers from the ordering process right through to installation.
Thank you once again for your kind words
Sean
Good morning Alan
Thank you for taking the time to answer the feefo questionnaire and for your kind words. We are always striving to improve our service where possible and your kind words show us that we are getting it right!
If we can be of any further help in the future please do not hesitate to contact us. Thank you once again.
Kind regards
Sean
Good morning Mr Lawley
Thank you for your kind words and taking the time to fill out the feefo questionnaire. We are pleased that we were able to give you the advice that you required and that you your new wardrobe looks fantastic.
Thank you once again and I hope we will speak again in the future.
Kind regards
Sean
Great service, from order confirmation to delivery
Doors Direct
DoorsDirect
10 years ago
Good morning Mr Wallace
Thank you for taking the time to answer the feefo questionnaire, we do appreciate your comments. The only reason we send the tracks slightly longer is because not everyones opening is 100% square. We used to send exact sizes but then we had some complaints that there were gaps at the end of the tracks. We will take your comments on board tho and maybe in the future we ask customers a slightly different question when we make the courtesy call!
Again many thanks for your positive comments and if we can be of any further help in the future please do not hesitate to contact us.
Kind regards
Sean
Good morning Christopher
Thank you so much for taking the time to fill out the feefo questionnaire. We are pleased that you found our fitting instructions nice and clear and you found the sliding doors easy to install. We have tried to make them as easy as possible to understand even though we are at the end of the phone as well.
Many thanks again and I hope we will speak to you again soon.
Kind regards
Sean
Good morning Linda
Thank you for your kind comments and taking the time to fill out the feefo questionnaire. We are delighted to hear that you are pleased with your sliding doors and I hope that the oak vinyl wrap tones in well in your bedroom.
I am happy that you made the decision to come and see us at our office and view the colour samples and the sliding doors that we have on display, it always helps our customers when they can see our products in the flesh as it were.
Many thanks again and I hope we speak to you and maybe even see you again soon.
Kind regards
Sean