When you ring up to say you've found a flight, have the details in front of you so I don't have to wait on the phone while you look it up again.
When you offer a holiday at a set price, don't add 20%...
อ่านเพิ่มเติม
bezza
Destination 2
8 years ago
We sincerely apologise that we were unable to honour the requested booking. However, our suppliers made every effort to resolve the issue and our senior sales management endeavoured to keep you informed. We believed this to have been resolved to your satisfaction and sincerely apologise for any inconvenience caused.
Really great service, nothing was too much trouble, happily answered a lot of silly questions that mattered to me and they must hear it all day! A great holiday at a reasonable price, with amazing...
อ่านเพิ่มเติม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
8 years ago
A very competetive company
I found that booking over the telephone was more expensive than the advertised online rate. But booking online myself was cheaper. I was a bit worried that it could take up to 72 hours to confirm -...
Can only review the booking process so far. I booked on line, competitive prices, everything confirmed and comprehensive suite of documents sent the day after booking.I had one query that was...
Clare was very helpful, particularly, as I was apprehensive of booking with an outfit whose name and operations were unknown to me. Every question was answered and assurance given. The booking...
Very helpful and pleasant lady helped make the booking. We have not travelled yet.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
8 years ago
Excellent customer Service
Travelled with this company last year with no problems had great holiday, booked again this year, dealt with Gemma Bennett , she is an absolute gem to deal so helpful and kind ,Excellent customer...