Hotel is great value for money, but when we booked a package deal we expected to arrive at the nearest airport (6km away) not one 135km away. Made it difficult with two kids late at night. We also...
อ่านเพิ่มเติม
Customer support
Destination 2
4 years ago
We are sorry that you did not realise when making your booking online which airport you had selected when choosing your flights. The response timescales for email reply is on the auto acknowledgement and yours was given within this. However, CHAT and our customer serrvice phone lines were and are open which would have resulted in speedier contact if this was paramount. We are sorry that you feel it has been ourselves making your situation harder under the circumstances.
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แบ่งปัน
MS
Mrs susan staples
Surrey
4 years ago
Mrs susan staples พูดเกี่ยวกับ Destination 2 ว่าอย่างไร:
Poor dishonest selling
The service was rubbish dishonest and deliberately withheld information so I made the wrong decision about a holiday I will never use them again
Customer support
Destination 2
4 years ago
Mrs Staples, your comment is entirely unfounded. You booked online and accepted our terms and that the airline conditions apply. We did not deliberately withhold any information, have not been dishonest in any way and do not find that our customer service in passing on relevant information about your booking has been less than satisfactory. We are sorry that you find this all to be the case and will not be a future customer.
MS
Mrs susan staples
4 years ago
I stand by my allegations and I don’t think I was treated fairly with honesty and integrity. I appreciate your prices are very competitive but it would appear there is a price to pay for everything
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แบ่งปัน
ลูกค้าที่ไว้วางใจได้
4 years ago
Great service. Quick and easy.
Great service. Quick and easy with helpful staff.
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แบ่งปัน
ลูกค้าที่ไว้วางใจได้
4 years ago
Easy booking
Excellent member of staff when booking holiday over the phone
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แบ่งปัน
MA
Mr Robert Allaway
4 years ago
Mr Robert Allaway พูดเกี่ยวกับ Destination 2 ว่าอย่างไร:
Very smooth and easy, competitively priced as well
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แบ่งปัน
ลูกค้าที่ไว้วางใจได้
4 years ago
Great service , your online booking was easy and straight forward to follow
