I couldn’t be more disappointed.. I totally wasted the booking cost on a truly terrible place and you couldn’t be less interested
Customer support
Destination 2
4 years ago
Mr Webb this is not the case on our part and our emails to you in resort advise what actions we can take to assist you and which we will continue to do so to achieve an outcome for you. We are very sorry for your disappointment in the property but, as you should be aware from our booking terms, we are only the booking agent and have no responsibility otherwise for the arrangements.
MW
Mr Timothy Webb
4 years ago
What’s is the situation then please explain?? I keep on asking ?????
No response…
Customer support
Destination 2
4 years ago
Mr Webb if you are communicating via normal channels, you will be responded to within the timescales they confirm. Please allow them opportunity. Thank you.
MW
Mr Timothy Webb
4 years ago
I have had no further response or updates, hence asking the question in this forum ???
Customer support
Destination 2
4 years ago
Please do note that the business hours for reply are on our auto reply emails and are 7 working days. We will not engage in this public forum further and respectfully request that, despite any frustration, you appreciate our position about timescales.
MW
Mr Timothy Webb
4 years ago
Exactly what I am referring too… as I said at the beginning…Terrible…Terrible…Terrible….!
Tracy Jagger was the consummate professional when we recently booked our summer 2022 family holiday with Destination 2. She put our customer desires at the forefront of her holiday planning: choosing...
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4 years ago
Great service, great price would definitely recommend
