Good to speak to but never told me about a £100 extra payment I had to make and was a mix up with my bank details. Also set a insurance I never agreed to and had to phone twice about cancelling it
Digital Marketing
Creditplus
7 years ago
Hi Andrew,
Sorry to hear about your experience.
Please rest assured that we take all negative reviews very seriously and will take any appropriate action where deemed necessary. Due to our own strict privacy standards, we do not discuss deal specifics on a public forum. Your review has been passed on to our customer management team, who will take any necessary action.
However, please allow us the opportunity to speak to you directly to see if we can help you further at this point. You can contact your customer advisor directly or if you prefer, a customer manager, who will be happy to help. Thanks for your review.
We applied for finance not expecting to pass as we have poor credit. We managed to pass and Richard Moleneux from credit plus was with us every step of the way to guide us through every step. He made...
อ่านเพิ่มเติม
Digital Marketing
Creditplus
7 years ago
Hi Lee,
Thank you for taking the time to write this review!
We're glad that Richard made your car financing experience so easy and stress-free.
Thank you for the recommendation.
We hope you enjoy your new car!
Thanks,
Molly
Creditplus Customer Satisfaction team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
Quick and efficient
Digital Marketing
Creditplus
7 years ago
Hi There,
Thank you for taking the time to write this great review!
We're pleased that your experience with Creditplus was quick and efficient.
Enjoy your new car!
Many thanks,
Molly
Creditplus Customer Satisfaction team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
Great service
So helpful!!! I was able to find something that suits me, thank you
Digital Marketing
Creditplus
7 years ago
Hi There,
Thank you for taking the time to write this review!
It's great to hear that we were able to find something that suite your specific needs.
Excellent customer service, excellent service and facilities, slow transfer
I would recommend Credit Plus and use them again in the future. The ability to send documents online and the customer service was excellent. Throughly impressed with the service.
The only...
อ่านเพิ่มเติม
Digital Marketing
Creditplus
7 years ago
Hi Thomas,
Thank you for the detailed feedback of your experience with Creditplus.
It's great to hear that you enjoyed using our service and would use us again in the future.
Please rest assured that your criticisms are taken seriously and will be passed back to the sales advisors, so we can work out why this took so long.
We look forward to working with you again in the future.
We compare the best finance deals, locate your perfect vehicle, and protect you with our RAC-approved preparation centre. That's why we believe car buying shouldn't be a big deal, when you get the best deal.
We compare the best finance deals, locate your perfect vehicle, and protect you with our RAC-approved preparation centre. That's why we believe car buying shouldn't be a big deal, when you get the best deal.
