Really good service. Matt Rose was my main contact to start with. He was very informative and helpful. He got my application sorted within the day. David also was brilliant and helped me finalise...
อ่านเพิ่มเติม
Digital Marketing
Creditplus
8 years ago
Hi Matthew,
Thanks for your review.
It's a pleasure to hear from such a happy customer! Providing a personable and effective service to our customers is always a priority to us.
We'll make sure to pass on your kind words to Matt and David and hope you enjoy your new car!
Poor customer service, told different things from different advisors, shifted blame on others etc.
Digital Marketing
Creditplus
8 years ago
Hi Latisha,
We're sorry to hear of your experience. Your review has been passed on to the appropriate team and any action will be taken, if required.
Please rest assured that we use feedback such as yours to review and improve our processes, as it is always our goal to provide the best possible customer experience.
We hope you're now enjoying your car, but please allow us the opportunity to speak to you directly and see if we can help you further at this point. You can contact your customer advisor directly or, if you prefer, a customer manager who will be happy to help.
I would advise anyone to use credit plus, the staff are very easy to talk to and made things run smoothly for me, having never done anything like this before.
Id like to thank Chloe and everyone...
อ่านเพิ่มเติม
Digital Marketing
Creditplus
8 years ago
Hi Gemma,
Thanks for your lovely review.
It's great to receive feedback from such a happy customer! We'll make sure to pass on your kind words to Chloe.
Thanks for recommending Creditplus and we hope you enjoy your new car!
They helped me from start to finish an exellent service
Digital Marketing
Creditplus
8 years ago
Hi Clive,
Thanks for taking the time to leave a review.
We're happy to hear that you've received an excellent service during your car finance journey with Creditplus. We always aim to provide the best possible experience to all our customers.
Fantastic service. Lovely friendly staff that are efficient and professional. I would definitely use their services again and would highly recommend them.
Digital Marketing
Creditplus
8 years ago
Hi Amanda,
Thanks for your review.
It's always great to receive feedback from such a happy customer!
Thanks for recommending Creditplus and we hope you enjoy your new car. :)
Everything was fine except I was dissappointed not to receive the advertised
APR 5.9% on Experian
Digital Marketing
Creditplus
8 years ago
Hi Kevin,
Thanks for taking the time to leave a review.
We're pleased to hear that you're happy with the overall service you've received from Creditplus. Rest assured that we use our customers' feedback to review and improve our processes, whenever needed.
We compare the best finance deals, locate your perfect vehicle, and protect you with our RAC-approved preparation centre. That's why we believe car buying shouldn't be a big deal, when you get the best deal.
We compare the best finance deals, locate your perfect vehicle, and protect you with our RAC-approved preparation centre. That's why we believe car buying shouldn't be a big deal, when you get the best deal.
