Lack of communication from seller would not recommend
Karen
Chums
1 month ago
Thanks for your feedback. We are sorry to learn that you are unhappy with the level of communication you feel you have received. Having reviewed your order and account, we have been unable to locate any previous contact or enquiries relating to this matter, and there are currently no notes recorded against the order to indicate that we were contacted prior to your recent correspondence. We always aim to assist our customers as quickly as possible and would have been happy to help had we been made aware of any concerns. We appreciate that it can be frustrating if you feel informed support has not been available. Please accept our apologies for any disappointment caused.
รีวิวสินค้า
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and credited back to your original form of payment. If you need any further help please contact us.
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
รีวิวสินค้า
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
1 month ago
Thanks for sharing your rating with us. Thank you for your custom.
Sohith
Chums
1 month ago
We truly appreciate your positive feedback, thank you for your custom.
Sohith
Chums
1 month ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
1 month ago
We truly appreciate your positive feedback, thank you for your custom.
วันที่ซื้อ: 24/07/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 month ago
To long from order to delivery
Karen
Chums
1 month ago
Thanks for your feedback. I'm sorry to hear you're unhappy with the delivery time scale. We have contacted you directly with more information regarding this review. Hopefully, this will rectify any issues raised here, and we look forward to hearing from you.
รีวิวสินค้า
Karen
Chums
1 month ago
Thanks for your feedback. I'm sorry to hear you're unhappy with the delivery time scale. We have contacted you directly with more information regarding this review. Hopefully, this will rectify any issues raised here, and we look forward to hearing from you.
วันที่ซื้อ: 24/07/2026
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 month ago
Excellent all round.
Sohith
Chums
1 month ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
รีวิวสินค้า
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
1 month ago
We truly appreciate your positive feedback, thank you for your custom.
Punctual delivery and no problems. I am a long-term customer and have never experienced any delay or other problems. I also appreciate your wide choice of items at reasonable prices.
Sohith
Chums
1 month ago
Thank you for shopping with Chums, we really appreciate your positive feedback.
รีวิวสินค้า
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
1 month ago
We truly appreciate your positive feedback, thank you for your custom.
From order to delivery I am unable to fault the service. We have had to return 1 item and that was seemless too.
Sohith
Chums
1 month ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
รีวิวสินค้า
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
1 month ago
Thanks for sharing your rating with us. Thank you for your custom.
Sohith
Chums
1 month ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
I was a bit disappointed at first when the wrong colour was sent, even though our order was correct. I was very frustrated when the wrong colour was sent a second time. The curtains were dispatched...
อ่านเพิ่มเติม
Sohith
Chums
1 month ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
รีวิวสินค้า
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Thank you for shopping with Chums, we really appreciate your positive feedback.
รีวิวสินค้า
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund. If you need any further help please contact us.
Ordering was easy and delivery speedy. The one thing that was irritating was the subsequent bombardment with marketing emails - three in one day. I don't recall signing up for this and unsubscribed...
อ่านเพิ่มเติม
Karen
Chums
1 month ago
Thanks for your feedback. I completely understand your frustration at receiving more marketing emails than you expected after placing your order. We appreciate your feedback, as we never want our communications to cause inconvenience. I can see that you have now unsubscribed from our marketing emails, and this preference has been noted. While you may still receive essential service-related communications regarding your orders or account, you should no longer receive promotional marketing messages. Please accept our sincere apologies for any annoyance caused. We value your custom and appreciate you bringing this to our attention.
รีวิวสินค้า
Sohith
Chums
1 month ago
We truly appreciate your positive feedback, thank you for your custom.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.