Delivered on time but the jeans are a disappointment.
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. You can of course return any unwanted, unworn items for exchange or refund.
รีวิวสินค้า
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. You can of course return any unwanted, unworn items for exchange or refund.
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
รีวิวสินค้า
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund.
Lack of communication from seller would not recommend
Karen
Chums
1 month ago
Thanks for your feedback. We are sorry to learn that you are unhappy with the level of communication you feel you have received. Having reviewed your order and account, we have been unable to locate any previous contact or enquiries relating to this matter, and there are currently no notes recorded against the order to indicate that we were contacted prior to your recent correspondence. We always aim to assist our customers as quickly as possible and would have been happy to help had we been made aware of any concerns. We appreciate that it can be frustrating if you feel informed support has not been available. Please accept our apologies for any disappointment caused.
รีวิวสินค้า
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and credited back to your original form of payment. If you need any further help please contact us.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.