We truly appreciate your positive feedback, thank you for your custom.
รีวิวสินค้า
Anirudh
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
วันที่ซื้อ: 29/07/2026
0
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 month ago
OK
Helen
Chums
1 month ago
Thank you for your feedback.
รีวิวสินค้า
Helen
Chums
1 month ago
Thank you for your feedback. We are sorry to hear that you were disappointed with the Pegasus Extra Wide Fit Touch Fasten Trainer.
We understand your concern regarding the sole material. However, we can confirm that the product is advertised as having a "Manmade" sole rather than a rubber sole. We are sorry if this was unclear or if the material did not meet your expectations when you received the item.
We appreciate you taking the time to share your comments, as customer feedback helps us to review our product information and ensure customers can make informed purchasing decisions. Thank you for bringing this to our attention.
Already said. I hate companies that make money from sending out leaflets
Helen
Chums
1 month ago
Thank you for your feedback. We are sorry to hear that you were unhappy with the number of sales leaflets you received.
We understand that some customers prefer not to receive promotional material and appreciate your comments regarding this. Your feedback has been noted, and we apologise that the inclusion of these leaflets detracted from your overall experience.
Thank you for taking the time to share your views with us. Customer feedback is important in helping us review the information and marketing materials we send to our customers.
รีวิวสินค้า
Helen
Chums
1 month ago
Thank you for your feedback. We are sorry to hear that you were unhappy with the number of sales leaflets you received.
We understand that some customers prefer not to receive promotional material and appreciate your comments regarding this. Your feedback has been noted, and we apologise that the inclusion of these leaflets detracted from your overall experience.
Thank you for taking the time to share your views with us. Customer feedback is important in helping us review the information and marketing materials we send to our customers.
I have still not had my money refunded so am not happy.
Helen
Chums
1 month ago
Thank you for your feedback. We are sorry to hear that you are unhappy with the refund process. Our records show that your refund was issued on 07/08/2026. Depending on your payment provider, it can sometimes take a few working days for the funds to appear in your account.
If you have still not received the refund, please contact our customer service team so we can investigate this further with the payment provider. We apologise for any inconvenience caused and appreciate your patience.
รีวิวสินค้า
Helen
Chums
1 month ago
Thank you for your feedback. We are sorry to hear about your experience and understand your concern regarding the refund.
Our records show that your refund was issued on 07/08/2026. Depending on your bank or payment provider, it can sometimes take additional time for the funds to appear in your account. If you have still not received the refund, please contact our Customer Services team with your return details, and we will be happy to investigate this further for you.
We apologise for any inconvenience caused and appreciate your patience while this matter is resolved.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.