Hello
Our Free European shipping is estimated to take 2-5 working days but we ask customers to allow up to 15 working days (3 weeks) as different country’s customs can take a bit longer. Please be aware that as this is a free delivery service it is not a fully trackable service.
Your package is currently being held by customs and unfortunately how long this customs process takes is out of our control.
I am sorry this has happened to you. I would suggest trying to contact your customs offices to see how much longer you are likely to wait.
Kind regards W2U.
วันที่ซื้อ: 15/03/2023
0
แบ่งปัน
AT
ANIL KUMAR REDDY THIMMAPURAM
ตรวจสอบ#โดย #Feefo #แล้ว
Woodbury,USA
3 years ago
ANIL KUMAR REDDY THIMMAPURAM พูดเกี่ยวกับ Chris Elli ว่าอย่างไร:
Hello
Thank you for the positive review. Great to hear you are pleased with the service we provide and your item.
Kind regards W2U.
รีวิวสินค้า
วันที่ซื้อ: 10/03/2023
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
The delivery was super fast and the watch is amazing and the packaging was unreal. Highly recommended. Also probably the best prices your will ever find on the market, reasonable enough.
Veronica Killick
Chris Elli
3 years ago
Hi
Thank you for taking the time to leave us such great feedback. We love to hear back from our customers. Kind regards W2U.
วันที่ซื้อ: 08/03/2023
0
แบ่งปัน
YL
Yvonne Lafferty
ตรวจสอบ#โดย #Feefo #แล้ว
Brisbane
3 years ago
Yvonne Lafferty พูดเกี่ยวกับ Chris Elli ว่าอย่างไร:
Absolutely Appalling. My watch stopped working 3 months after purchase. It has a 3 year warranty.
They told me that batteries were not covered and that I need to pay a jeweller to change the battery....
อ่านเพิ่มเติม
Veronica Killick
Chris Elli
3 years ago
Hello
We are sincerely sorry that this has happened. Please be assured it is highly unusual and we apologise it happened to you.I can see you have been speaking to our customer services team and that there is a return open for your watch to be sent for repair under the warranty. We hope you are happy with the resolution reached and will forgive us for this unusual oversight. Kind regards W2U
Great product. on time delivery. Very happy with the service.
Veronica Killick
Chris Elli
3 years ago
Hello
Thank you for your kind review, it is very much appreciated.
Kind regards
W2U
วันที่ซื้อ: 03/03/2023
0
แบ่งปัน
ZO
Zdeněk Paďour
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Zdeněk Paďour พูดเกี่ยวกับ Chris Elli ว่าอย่างไร:
Ok super ok
Veronica Killick
Chris Elli
3 years ago
Hi there,
We're really grateful and appreciate you taking the time to share your rating with us. We hope to see you again very soon! Kind regards, W2U.
รีวิวสินค้า
วันที่ซื้อ: 01/03/2023
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
...........
Veronica Killick
Chris Elli
3 years ago
Hi,
We are sorry to see that you are not happy with your latest experience with us. If you would like to contact our Customer Service team they will be happy to help you resolve your issue. You can contact them via our Contact Us form. Here is a link. https://www.watches2u.com/forms/contact-us.html
Kind regards W2U
Provide return label for merchandise received damaged or defec.
Veronica Killick
Chris Elli
3 years ago
Hi there, we are sorry to hear you are not fully satisfied with your recent experience with us. I understand someone from the Customer Service team has been in contact with you to try and reach a resolution. We pride ourselves on our Customer Service and I apologise that we did not meet your expectations in this matter. Kind regards, The Watches2U team
My purchase was exactly as I expected. Great price and delivery was on time!
Veronica Killick
Chris Elli
3 years ago
Hi there, thank you so much for taking the time to leave us feedback. It is very much appreciated. We hope to see you again soon!
Kind regards, The Watches2U team.