Dear Customer,
Thank you for your review of your Captain Cook Cruises experience. We are pleased to note that we have already corresponded via email, and as per our emails - on the website you will find more detailed information about the timetables, which indicates that the cruise would leave Circular Quay around 7.00 PM and return around 9.30 PM or leave Darling Harbour 7.30 PM and return around 10 PM. We always encourage customers to view on our website or call our reservations team regarding the cruise routes and times prior to cruising.
We always encourage guests to talk to the Cruise Director on board if they have any concerns, especially regarding food, drinks and service as they will be able to solve the problem immediately. Please be assured your concerns have been forwarded to our catering and hospitality manager.
Thank you once again for your feedback.
Kind Regards,
Head of Customer Service
Captain Cook Cruise
