Bumbles & Boo คำวิจารณ์

Thank you so much! We really appreciate you taking the time to leave feedback and are so pleased you had an excellent experience! Kind Regards Claire & The Bumbles & Boo Team 😊

Thank you so much for your lovely feedback! We’re so pleased you were happy with the service, the products, and the wrapping – that means a lot to us as the team take so much care and attention to making every gift special! 🥰 Claire & The Bumbles Team

Thank you so much for your kind words! We’re really glad the team could give you a call and sort out an alternative for you – it’s great to hear everything arrived promptly and that you were happy with the quality too. Thanks for taking the time to share your experience, we hope to see you online again soon!😊Warm regards Team Bumbles

Thank you for your patience. As we’ve been in touch, the delivery address on your order was missing the house number, so unfortunately the parcel is being returned to us. Once it arrives back, we’ll have all the correct details to reship it straight away. We completely understand how frustrating it is when a parcel—especially a gift—is delayed. Please know that the delivery company can only deliver to accurate addresses to help prevent parcels being lost or stolen. We’re doing everything we can to get this resolved for you as quickly as possible and really appreciate your understanding. Best regards, Claire & The Bumbles & Boo Team

Thank you so much! We’re thrilled you had a positive experience and loved the product. It’s great to hear our team could help you so quickly too we love to help our customers!😊

We’re really sorry to hear about your experience. We take the quality of our hampers very seriously and don’t usually have any issues, so we completely understand how disappointing this must have been. It’s possible the basket was damaged in transit, and we’d like to get this resolved for you as quickly as possible. Our team are always on hand to help with any issues like this, but we haven’t received any direct correspondence from you regarding the problem. We’ll be reaching out to you shortly so we can look into this and make it right. Please accept our apologies if this was missed at the time of packing – we do check all products carefully before sending, and we’re sorry this didn’t meet the standard we aim for. Best regards, Claire & The Bumbles & Boo Team

Good morning, We wanted to reach out after seeing your review on Feefo regarding the damaged hamper and the pull in the dressing gown. We’re really sorry to hear this. As a small independent business, we pride ourselves on both quality and customer service, and we would have been more than happy to resolve this for you had you reached out directly. It’s possible the hamper was damaged in transit, especially with the high volume of parcels being sent around this time. Please rest assured that we would never have dispatched a damaged hamper. We’d love to make this right for you promptly and can resend a new basket and dressing gown straight away. We’ll get this sent out today so you can receive it as soon as possible. Thank you so much for your support and understanding. We truly value your custom and are always here to help with any issues like this. Warm regards, Claire & The Bumbles & Boo Team 0118 3048388

Thank you for your feedback! We’re glad to hear the gift met your expectations and really appreciate you taking the time to share your thoughts 😊